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Studying for ITIL v4 certificationInstructor-led ITIL v4 certification levels Transition from ITIL v3 to ITIL 4 ITIL 4 certification path infographic IntroductionSelf-pacedAXELOS is the owner of ITIL . AXELOS determined that ITIL v3 no longer met the requirements of the modern business environment. It therefore launched ITIL v4 in 2019: To reflect the fast-paced and complex environment of the world today; To offer IT departments new ways of working and emerging practices;

ITIL 4 certification for modern IT professionalsTo provide organisations with comprehensive guidance for IT management in the current service economy.

Build ITIL 4 capability from Foundation to advanced practice with online courses that include exams and support your route towards ITIL 4 Managing Professional or Strategist.You can find out about ITIL v3 or

ITIL certification in general by clicking one of these buttons:
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Related articles1.5 hours, multiple choice
ITIL 4 Specialist Certificate
Specialist: CDS

  • Revisit modules as often as needed
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Corporate / Team trainingSimon Buehring

29 Apr 2026
  • Run private ITIL 4 courses
  • Align content to your servicesAn IT course introduces learners to the fundamentals of Information Technology, covering core areas such as AI, programming, networking, cybersecurity and software development. These courses help you gain essential technical skills for IT careers in today’s digital economy.
  • Schedule dates to suit your teams
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Enrol on an ITIL 4 course

Choose your course and delivery format below to view prices and available dates. All options include accredited training and the official exam.What is cyber security?

Why choose Knowledge Train?

Thousands of professionals and leading organisations trust us for accredited, high-quality ITIL training.

Accredited ITIL 4 provider

We are an accredited provider for ITIL 4, offering courses aligned with the latest PeopleCert syllabuses for Foundation and advanced modules.

Clear ITIL 4 pathway

Start with ITIL 4 Foundation, then add CDS, DSV, and DPI to build towards ITIL 4 Managing Professional or Strategist, depending on your career aims.Ultimate guide to IT Service Management careers

Flexible study options

Simon Buehring
Choose instructor-led online courses for all modules, with ITIL 4 Foundation also available as self-paced e-learning, plus private training for teams.4 Mar 2026

Strong exam preparation

Explore the variety of career paths within IT Service Management and how to enter this diverse field. Read on for a detailed guide.
Courses include exam-focused guidance, sample questions, and clear explanations to help you approach the ITIL 4 exams with confidence. A free resit is included with our ITIL 4 courses.

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Learn from trainers with real-world IT service management experience who can relate ITIL 4 concepts to your environment and challenges.

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We help you choose the right ITIL 4 route, plan your learning, and coordinate training for teams who need a shared understanding of ITIL 4 practices.
What is GDPR? Simon Buehring
19 Feb 2026 GDPR has significantly changed data protection in the EU. Learn what it means for you and your organization by reading on.

Whether you’re new to IT service management, changing career, or building on existing experience, there’s an ITIL course that fits your goals.

How ITIL certification can help your career
Start a new career in IT service management
Gain essential knowledge and practical skills to launch your career in IT. Understand the key principles and frameworks needed to succeed in today’s technology-driven workplaces.
How ITIL certification can help your career
Learn to manage IT services effectively
Develop a strong foundation in managing IT services and processes. Improve your confidence and capability to deliver high-quality and reliable IT services within your organisation.
How ITIL certification can help your career
Advance your career with an ITIL qualification
Achieve a globally recognised ITIL certification to boost your professional credibility, enhance your CV, and unlock greater job opportunities in IT and service management roles.

IL 4 Foundation exam and certification .

Can I spread my ITIL 4 certifications over time?

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Yes. Many professionals:

  1. Take ITIL 4 Foundation first,
  2. Apply the concepts at work for a while, and
  3. Add advanced modules such as CDS, DSV, or DPI later as their role develops.

There’s no requirement to complete all modules in a short period. You can build your ITIL 4 profile at a pace that fits your career and workload.

How do the online ITIL 4 exams work in practice?

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ITIL 4 exams are typically taken online using a remote proctoring system. You choose a timeslot, check your equipment in advance, and complete the exam from a quiet location with a stable internet connection. Detailed instructions are provided once you’ve booked, and we’re available to help if you have questions about the process.

Are ITIL 4 certifications recognised internationally?