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AI Project Governance Framework (AIPGF)Gap analysis:View preferencesss is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.

Foundation Comparing current and target states to identify improvement areas{title}

Learn the fundamentals of the governance framework.Use case modelling:{title} Practitioner Mapping user interactions with systems to define requirements{title}

Includes Foundation & Practitioner combined option.Business process modelling:Manage consent

Better Business Cases Creating diagrams (such as BPMN) to visualise business processesManage consentStatistics™Stakeholder analysis:

Foundation Identifying stakeholder interests, influence, and engagement needs

Learn the fundamentals of Better Business cases.User stories

Practitioner :Statistics

Includes Foundation & Practitioner combined option. Documenting concise functional requirements, typically in Agile projects

P3OFeasibility study:

® Analysing proposed solutions for practicality and viability

Foundation Data analysis:

Learn the fundamentals of the P3O project management office. Using quantitative and qualitative data to inform decision-making

Practitioner Business analysis tools and methodologies

Includes Foundation & Practitioner combined option.Key tools

WorkshopsRequirements management software (for example, Jira, Confluence, or Azure The technical storage or access that is used exclusively for statistical purposes.

DevOps

)The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

Process mapping tools (such as Visio, Lucidchart)

Mind mapping and collaboration software

Data analysis tools (for example, Excel, Power BI)

Methodologies

BABOK (Business Analysis Body of Knowledge):

The leading global standard published by Marketing

IIBA

, outlining best practices and techniques for business analysis

Agile

:Marketing

An iterative methodology focusing on flexibility, frequent delivery, and collaboration (often using user stories)

Waterfall methodology

:

A linear, phased project approach suitable for well-defined requirements

Choosing the right methodology depends on project size, risk, stakeholder needs, and desired adaptability.

Essential skills and competencies for business analysts

Analytical and critical thinking

Effective communication and stakeholder engagementThe technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

Attention to detail in requirements documentation

Problem-solving and solution assessmentManage options

Knowledge of business and technical requirementsManage services

Proficiency in process improvement and data analysisManage {vendor_count} vendors

Certification and career progressionRead more about these purposes

BCS

Accept

offers globally recognised certifications, such as

Business Analysis FoundationDeny

,

International Diploma in Business AnalysisView preferences

, Practitioner certificates in

Requirements EngineeringSave preferences

,

Modelling Business ProcessesView preferences

, and {title}

Business Analysis Practices{title}

.{title}

The Manage Consent

International Institute of Business Analysis (IIBA)

offers globally recognised certifications, such as ECBA, CCBA, and CBAP, based on the

BABOK Guide

.

Certifications

demonstrate expertise in requirements elicitation, stakeholder management, and business analysis best practices. Aspiring business analysts may also pursue project management

or

change management qualifications
to support broader career progression.
Related concepts
Project management

Requirements engineeringChange management

Quality assurance

Systems analysis
FAQs
What is business analysis?
Business analysis is the systematic investigation and evaluation of business needs to recommend solutions that achieve organisational objectives. It includes requirements gathering, stakeholder engagement, and process optimisation.

What does a business analyst do?A business analyst identifies business problems, elicits requirements, engages stakeholders, and ensures that proposed solutions align with business goals. They act as a bridge between business and IT functions.

Knowledge Train | Business Solutions

Common business analysis techniques

include

SWOT analysis
, gap analysis, requirements elicitation, process mapping, use case modelling, and stakeholder analysis.
What are the main types of requirements in business analysis?
Business analysts work with
business requirements

(organisational goals), All 4 courses bundled into this Diploma certification package.stakeholder requirements AgileBA, and ®technical requirements – Agile Business Analysis (system or IT needs). Foundation training What is the BABOK? Learn the fundamentals of Agile Business Analysis.

ITIL certification path

ITIL certification path

related training courses

related training courses

related training courses

related training courses

Knowledge Train is an AIPGF Accredited Training Organization. BCS accredited training partner for Business Analysis.

WHAT YOU WILL GET Our courses and workshops include:Certification exam(s) where applicable

Accredited training course materialsExpert, experienced trainers to support youCourse manual where applicable.

SELF-PACED ONLINE TRAINING COURSES

Self-paced online training courses (e-learning) include:Certification exam(s) where applicableAccredited training course materials

Support from expert, experienced trainers

ITIL v3 certification

TO HELP ORGANISATIONS IMPROVEWe offer solutions to help improve team performance including:

Consultancy services

Staff development

Compliance trainingApprenticeship trainingCustom e-Learning development

What is an IT course?

Always active

CONTACT US

The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

5 reasons to study ITIL Foundation online

Email

Preferences

Phone

How can we help?

Microsoft Office training – does your project team need it?

Our 6 core values are everything we do. They include:The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.

Integrity

Diversity Fairness

Quality Foundation

InnovationStatisticsLearn the key principles of Agile Project Management.

Social responsibility Practitioner Includes Foundation & Practitioner combined option.SOCIAL RESPONSIBILITY PRINCE2

Some of the charities we have helped over the years:Statistics®

DevOps careers: Free ebook

Foundation

Practitioner

Includes Foundation & Practitioner combined option.

AI Project Governance Framework (AIPGF)AWARDS Foundation

The technical storage or access that is used exclusively for statistical purposes.We don’t go seeking awards, but here are two of the awards we have received for our training.Learn the fundamentals of the governance framework.

Practitioner

The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Includes Foundation & Practitioner combined option. Request a quoteBetter Business Cases ™

What is DevOps: Free ebook

Practitioner

P3O

®[email protected]

Foundation MarketingLearn the fundamentals of the P3O project management office.

Practitioner

Includes Foundation & Practitioner combined option.

Workshops Introduction to Project Management 1-day workshop to learn the basics of project management.

Project Management Essentials United Kingdom

ITIL v4 certification

The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.Writing Business Cases

Manage optionsAI in Project Management

Manage servicesLearn how to use AI tools in everyday project work.

Manage {vendor_count} vendorsARTIFICIAL INTELLIGENCE (AI) Read more about these purposesBCS AISearch

Foundation

AcceptLearn the fundamentals of artificial intellegence.

AI Project Governance Framework (AIPGF) DenyFoundation Learn the fundamentals of the governance framework.

View preferencesPractitioner United Kingdom

Ultimate guide to IT Service Management careers

Save preferencesWorkshopsBelgium

View preferencesLearn how to use AI tools in everyday project work.Croatia

{title}AGILECyprus

{title}AgilePMCzech Republic {title}®Denmark

Manage Consent – Agile Project ManagementEstonia

Foundation Finland

To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.Learn the key principles of Agile Project Management.France Practitioner Germany Includes Foundation & Practitioner combined option.Greece

What is GDPR?

Functional AgileLatvia

Learn the fundamentals of the PRINCE2 Agile method.Luxemburg

Practitioner Malta

Includes Foundation & Practitioner combined option.NetherlandsFunctionalScrumPoland

PortugalScrum Essentials

Always active RomaniaSelf-paced training course to learn the essentials of Scrum.

SlovakiaScrum Master SloveniaChoose Scrum Alliance or Scrum.org Scrum Master training courses. SpainScrum Product Owner

SwedenChoose Scrum Alliance or Scrum.org Product Owner training courses.

What jobs are available in cyber security?

Home®

Foundation

Learn the fundamentals of Agile Business Analysis.

What is Agile?Practitioner 4-day course including Foundation.

PreferencesKnowledge TrainLean Six Sigma

20 Apr 2026Yellow Belt

Self-paced training course to gain LSS Yellow Belt. PMIPreferences ® PMI-ACP Self-paced course to prepare you for the exam (exam not included).

Kanban Estimating for Agile Foundation Agile Learning Library (ALL)™ BUSINESS ANALYSIS BCS Business Analysis

The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Business Analysis Foundation Learn the fundamentals of business analysis. Modelling Business Processes Gain practitioner certificate in modelling business processes. Business Analysis Practices

Statistics Gain practitioner certificate in business analysis practices. Requirements Engineering Gain practitioner certificate in requirements engineering. Business Analysis International Diploma Statistics All 4 courses bundled into this Diploma certification package.

AgileBA Copied!® Key takeaways – Agile Business Analysis Agile combines a mindset with practical routines that help teams deliver value in changing conditions.Foundation training Agile prioritises working software, collaboration, and adapting plans based on frequent feedback.Learn the fundamentals of Agile Business Analysis.

Iterative, incremental delivery reduces risk by surfacing issues and learning earlier.Practitioner

Scrum uses timeboxed sprints and clear roles to create a predictable cadence for delivery and review.4-day course including Foundation.The technical storage or access that is used exclusively for statistical purposes. Kanban improves flow by visualising work and limiting work in progress to expose bottlenecks.PMI Healthy Agile adoption relies on clear roles, shared quality standards, and sustainable pace.®The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Measure outcomes and flow with metrics like lead time and defect rate, then refine through retrospectives.PMI-PBA

Self-paced course to prepare you for the exam (exam not included).

Business Analysis Learning Library (BALL)™

CHANGE MANAGEMENT
ContentsAPMG Change Management
Foundation
Marketing Learn the fundamentals of enterprise change management.
ContentsPractitioner

Includes Foundation & Practitioner combined option.

Definition of AgilePROGRAMME MANAGEMENTMarketing MSP

Agile methodology at a glance®

Foundation Summary of the Agile Manifesto and Its valuesLearn the fundamentals of programme management.

Practitioner
Agile principlesIncludes Foundation & Practitioner combined option.
INFORMATION TECHNOLOGY (IT)

Historical origins and evolution of AgileITIL^{The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. ®} Benefits of AgileFoundation
Manage options Learn the fundamentals of ITIL service management.

Manage services Agile vs waterfall modelStrategist DPI Manage {vendor_count} vendors 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.Read more about these purposes Agile frameworks and practicesSpecialist: DSV 3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.Accept Agile project managementSpecialist: CDS 3-day ITIL Specialist: Create, Deliver and Support (CDS) course.Deny Key concepts: Iterative and incremental delivery

^{View preferences} ^{Save preferences} ^{View preferences}{title}^{title}{title}^{Manage consent}Manage consent

Choose Scrum Alliance or Scrum.org Product Owner training courses.AgileBA® – Agile Business AnalysisFoundation Learn the fundamentals of Agile Business Analysis.Practitioner 4-day course including Foundation.Lean Six Sigma

Yellow Belt Self-paced training course to gain LSS Yellow Belt.PMI®

PMI-ACP

Self-paced course to prepare you for the exam (exam not included).

Kanban

Estimating for Agile FoundationAgile Learning Library (ALL)™BUSINESS ANALYSISBCS Business AnalysisBusiness Analysis Foundation Learn the fundamentals of business analysis.Modelling Business Processes Gain practitioner certificate in modelling business processes.Business Analysis Practices Gain practitioner certificate in business analysis practices.Requirements Engineering Gain practitioner certificate in requirements engineering.Business Analysis International Diploma

All 4 courses bundled into this Diploma certification package.AgileBA

®

– Agile Business Analysis
Foundation training
Learn the fundamentals of Agile Business Analysis.
Practitioner

4-day course including Foundation.®Self-paced course to prepare you for the exam (exam not included).CHANGE MANAGEMENTFoundation Learn the fundamentals of enterprise change management.

Practitioner
Includes Foundation & Practitioner combined option.
PROGRAMME MANAGEMENT