Find out moreFlexible study options
Trusted by professionals and organisations
Knowledge Train is a Change Management Accredited Training Organization.

Choose your routeDiversity

Not sure where change management fits? Start with the route that best matches your role or the change you’re supporting.Fairness

Leading or sponsoring changeQuality

If you’re accountable for outcomes, Change Management helps you plan and lead the people side of change - building commitment, reducing resistance and improving adoption.Innovation

Managing projects and delivery

If you deliver projects, Change Management helps you embed change into delivery - aligning stakeholders, planning communications, and supporting adoption alongside the project plan.

Supporting people and communicationsAWARDS

If you work in HR, L&D or internal comms, Change Management gives you a structured approach to engaging people, building capability, and helping teams transition smoothly.We don’t go seeking awards, but here are two of the awards we have received for our training.

New to change management? You can still start here. The qualification gives you a practical framework for understanding how people experience change and what helps change stick in real organisations.

Change Management qualification

Change Management qualification overview+44 (0)207 148 5985

Change succeeds when people understand it, accept it, and can work in new ways. The Change Management qualification focuses on the people side of change – helping you plan, communicate and support transitions so change is adopted and sustained.

What this qualification helps you do:[email protected]

  • Understand how change impacts individuals and teams
  • Build stakeholder commitment and reduce resistance
  • Plan effective communication and engagement
  • Support transition and embed new behaviours
  • Improve adoption and benefits realisation from change initiatives

Where to start

If you’re new to change management, Foundation is the usual starting point. Practitioner focuses on applying change approaches in realistic workplace scenarios.

Why choose Knowledge Train?

Whether you’re leading change, supporting delivery, or building organisational capability, we make it easy to learn with confidence.

Recognised change management route

Learn a structured approach to managing the people side of change.

Expert trainers, practical learningSearch

Learn with experienced trainers who keep the focus on real workplace change scenarios.

Support throughout your learning

Get guidance and resources to help you stay on track from start to completion.

Flexible study optionsUnited Kingdom

Austria
Choose study options available across courses, with clear routes to help you decide.Belgium

Quality learning materialsCyprus

Czech Republic
Use learning resources designed to build understanding quickly and support exam success.

How to find us

Knowledge Train
20 Old Bailey, London, EC4M 7AN,
England, United Kingdom.

Call +44 (0)207 148 5985

Opening hours

Monday to Friday – 09:00 to 17:15

Contact us

Copied! Key takeaways
Use initiation to justify the work, define scope, and secure stakeholder alignment via a charter. Build a detailed plan with requirements, work breakdown, schedule, budget, and agreed risk responses.
Monitor progress with CSFs and KPIs, control costs and resources, and act quickly on variances.
Consider different solutions and evaluate their feasibility Calculate the cost, benefit and return on investment List the risks and mitigation measures. Defining project goals and scope