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This Scrum Master course is delivered as a live, instructor-led online classroom. You’ll learn with an expert trainer, practise techniques, and leave ready to apply Scrum in real teams.®
Course
You’ll learn how Scrum works in practice and what Scrum Masters do to support teams - from facilitating events and improving collaboration to removing impediments and enabling continuous improvement.Learning outcomes:

The technical storage or access that is used exclusively for statistical purposes.Curriculum
The Scrum Master courses cover all the topics of the Scrum Guide as required by the accreditation bodies.
Scrum fundamentalsThe technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
- How Scrum enables iterative delivery
- Scrum theory and principles in practice
The Scrum Master role
- Responsibilities and boundaries of the role
- Serving the Scrum Team and the wider organisation
- Common challenges and how to handle them
Facilitation and events
- Running effective Sprint Planning, Daily Scrum, Review and RetrospectiveThe technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
- Techniques for engagement and time-boxingManage options
- Keeping events outcome-focusedManage services
Coaching and team effectivenessManage {vendor_count} vendors
- Coaching mindset and practical coaching toolsRead more about these purposes
- Supporting collaboration and healthy team dynamics
- Encouraging accountability and transparencyAccept
Impediments, flow and improvement
- Identifying and removing impedimentsDeny
- Supporting continuous improvement
- Practical techniques to help teams deliver more predictablyView preferences
Scrum in organisations
- Working with stakeholders and leadershipSave preferences
- Supporting adoption and alignment
- Applying Scrum in real workplace contextsView preferences

Exam
Scrum.org Professional Scrum Master exam (PSM I)Functional
- Style: Multiple-choice
- Questions: 80
- Pass mark:Functional 85% (68/80)
- Duration: Always active 60 minutes
- Materials allowed: Closed-book
- Prerequisites: None
- Exam registration: Obtained when attending the courseThe technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Scrum Alliance Certified ScrumMaster (CSM)
- Style:Preferences Multiple-choice
- Questions: 50
- Pass mark:Preferences 74% (37/50)
- Duration: 60 minutes
- Materials allowed: Closed-book
- Prerequisites: Completing CSM 2 day training course
- Exam registration:The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Obtained when attending the course
- Exam account:Statistics After attending the 2-day CSM course, you will receive a welcome email from Scrum Alliance that contains an account activation link. You have 90 days to complete the CSM test.
- Exam password : You receive a password to take the PSM1 certification exam by email. All students on this Scrum Master training are emailed a password upon completion of the course.
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FAQs
Which Scrum Master certification route should I choose?
Scrum.org and Scrum Alliance are both widely recognised Scrum Master routes. In most cases, either is a good choice. If your organisation already has a preferred route (or colleagues already hold one), it’s usually best to follow that for consistency. If you’re booking as an individual, choose the route that best fits your learning preference and career goals – and if you’re unsure, we can help you decide.
Do Scrum Master qualifications follow the Scrum Guide?
Yes. The Scrum framework is defined by the Scrum Guide, and recognised Scrum Master qualifications are based on the same core roles, events and artifacts. The exam style and supporting materials can vary by awarding body, but the underlying Scrum knowledge is consistent.
Can I take this course if I’m new to agile?
Yes. This course teaches Scrum from the ground up and is suitable for people who are new to agile ways of working. If you want a lighter introduction before taking a role-based course, you can also start with Scrum Essentials.
Is this course suitable for project managers?
Yes. Many project managers take Scrum Master training when they move into agile delivery environments or work closely with Scrum Teams. The course is especially useful if you need to facilitate Scrum events, support team collaboration, and understand how Scrum delivery differs from traditional project approaches.
What’s included in the course price?
What’s included depends on the certification route you choose, but typically you’ll receive the live instructor-led training, course materials, and exam preparation support aligned to your route. Full inclusions are shown during booking, and we’ll confirm exactly what’s included before you enrol.
Do you offer private/team Scrum Master training?
Yes. We deliver Scrum Master training for organisations as private courses. This is ideal if you want consistent capability across a team or want the training aligned to your context. We can also advise on the best certification route for your organisation.
Can I study alongside a full-time job?
Yes. Many learners take this course alongside work. Instructor-led online training runs on scheduled dates, and you’ll be guided on how to prepare and revise efficiently alongside your day job. If you need a different schedule, team training may be a better fit.
Still have questions? Contact us by phone on 0207 148 5985, via live chat, email, or by completing the form below.
How to find us
Knowledge Train
20 Old Bailey, London, EC4M 7AN,
England, United Kingdom.
Call +44 (0)207 148 5985
Opening hours
Monday to Friday – 09:00 to 17:15





