PROGRAMME MANAGEMENT Name MSP Instructor-led ® Foundation Email Learn the fundamentals of programme management.Choose your route Practitioner Includes Foundation & Practitioner combined option. Phone INFORMATION TECHNOLOGY (IT) ITILChange Management qualification overview Blended ® How can we help? Foundation Learn the fundamentals of ITIL service management. Why usSubmit Strategist DPI 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.

APM project management courses Specialist: DSV Copied!

Develop your project skills with APM PFQ, PMQ, and Risk Management Level 1 courses delivered online, with exams included for each qualification. OUR VALUES 3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.Key takeaways

FAQsOur 6 core values are everything we do. They include: Specialist: CDS A PMO improves delivery by combining governance, support, and portfolio visibility. Integrity3-day ITIL Specialist: Create, Deliver and Support (CDS) course.A PMO sets standards and decision controls so projects stay aligned to business strategy and risk is managed early.

Copied!DiversityIT Learning Library (ITLL)™Supportive, controlling, and directive PMOs differ mainly by authority, from guidance to direct ownership of delivery outcomes.

Key takeawaysFairnessBUSINESS LEARNING LIBRARY (BLL)™Useful PMOs prioritise the portfolio using transparent criteria, balancing value, risk, and capacity constraints.4.9/5 average rating Click or scrollA PMO improves delivery by linking governance, data, and resources to organisational strategy.QualityAgile Learning Library (ALL)™Dashboards work best when paired with short narrative context that explains variance and prompts clear decisions.

Copied!Choose your routeChoose a PMO type and level of control that fits your size, culture, and strategic ambition.InnovationBusiness Analysis Learning Library (BALL)™Start with a clear charter and quick wins, then scale tools, training, and templates through continuous improvement. Key takeaways Not sure where change management fits? Start with the route that best matches your role or the change you’re supporting.Clarify PMO roles so directors drive alignment, managers run operations, analysts track KPIs, and administrators maintain documentation.Social responsibilityCompliance Learning Library (CLL)™ APM accreditedSenge’s model improves change outcomes by treating organisations as connected systems, not isolated events. Leading or sponsoring changeUse governance and prioritisation to select the right work, manage risk, and raise delivery consistency. IT Learning Library (ITLL)™

Systems thinking links the other four disciplines and helps reveal feedback loops, delays, and recurring patterns. If you’re accountable for outcomes, Change Management helps you plan and lead the people side of change - building commitment, reducing resistance and improving adoption.Improve resource planning by forecasting demand, balancing workloads, and preventing under or overutilisation.SOCIAL RESPONSIBILITYBusiness solutions Personal mastery and clear shared vision create alignment and motivation during change. Some of the charities we have helped over the years:_blankBuild a knowledge hub with templates, lessons learned, and training to strengthen repeatable performance.Contents25,000 professionals trainedChallenging mental models reduces bias and makes new ways of working easier to adopt. Free toolsPrepare for hybrid delivery, automation, and real-time analytics to keep the PMO relevant and valuable.

Team learning strengthens problem-solving through dialogue, discussion, and fewer defensive routines.View Change Management courses About View courses Implementation works best with leadership role-modelling, training, and small pilots that prove value. _blank Contents

Managing projects and delivery Blog Enrol now If you deliver projects, Change Management helps you embed change into delivery - aligning stakeholders, planning communications, and supporting adoption alongside the project plan. ContentsPMO fact sheet

EXPLORE SUBJECTS Contents AWARDSSelect your preferred subject. PMO definitionOverview View Change Management coursesWe don’t go seeking awards, but here are two of the awards we have received for our training. Contents PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS PMO functions and roles Contents Supporting people and communications Select your preferred qualification or workshop.Introduction If you work in HR, L&D or internal comms, Change Management gives you a structured approach to engaging people, building capability, and helping teams transition smoothly. Request a quote Types of PMOsCompareIntroduction PRINCE2 COURSESTypes of PMO Select your preferred training course below: PMO best practices Senge’s model core principles View Change Management courses Key PMO roles and responsibilities APM COURSES PMO certification & standardsDeliverySenge’s model applications New to change management?+44 (0)207 148 5985Select your preferred training course below:Core PMO responsibilities You can still start here. The qualification gives you a practical framework for understanding how people experience change and what helps change stick in real organisations. PMO in practice Benefits and challenges [email protected] AGILE PROJECT MANAGEMENT COURSESPMO vs project manager Change Management qualification overviewSelect your preferred training course below: PMO vs. project managerEnrolCase studies Change succeeds when people understand it, accept it, and can work in new ways. The Change Management qualification focuses on the people side of change – helping you plan, communicate and support transitions so change is adopted and sustained. Benefits of implementing a PMO What this qualification helps you do:PRINCE2 AGILE COURSES FAQs Conclusion Understand how change impacts individuals and teamsSelect your preferred training course below:Establishing a successful PMOPMO fact sheet Build stakeholder commitment and reduce resistance Definition:Why usFAQs Plan effective communication and engagementBETTER BUSINESS CASES COURSESFuture trends in PMO A Support transition and embed new behavioursSelect your preferred training course below: Project Management Office InfographicUnited KingdomImprove adoption and benefits realisation from change initiatives Conclusion (PMO) is a department or group that sets, maintains and ensures Introduction to Senge’s system thinking model Where to startP3O COURSES project managementFAQsOverview of system thinking If you’re new to change management, Foundation is the usual starting point. Practitioner focuses on applying change approaches in realistic workplace scenarios.Select your preferred training course below:FAQs standards within an organisation. Definition and significance Core Functions:

System thinking is a holistic approach to understanding how various parts of an organisation interrelate. It focuses on recognising patterns and interdependencies rather than isolated events. This approach is crucial in today’s organisational contexts because it allows leaders to foresee long-term consequences and make informed decisions. By considering the broader picture, organisations can address complex problems more effectively and sustainably. View Change Management coursesWORKSHOPSInfographic Governance, methodology, support, standardisation, process improvement.

Historical background Why choose Knowledge Train?Select your preferred workshop below:IntroductionTypes:Click or scrollSystems thinking emerged from General Systems Theory developed by Ludwig von Bertalanffy in the 1940s and cybernetics by Norbert Wiener. These foundations shaped modern systems thinking approaches in organisations. Pioneers in management theory recognised that understanding these interactions is essential for fostering innovation and resilience. As a result, system thinking became integral to modern management practices. Whether you’re leading change, supporting delivery, or building organisational capability, we make it easy to learn with confidence. A Supportive PMO, Controlling PMO, Directive PMO.

APM qualifications at a glanceIntroduction to Peter SengeSearch Recognised change management routeAGILE QUALIFICATIONSProject Management OfficeRoles:

APM qualifications provide a structured pathway for building project management capability, from fundamentals through to more advanced knowledge and specialist risk skills.About Peter Senge Select your preferred qualification. (PMO) operates as a centralised department responsible for standardising project governance processes while also facilitating the sharing of resources and providing access to methodologies and tools. Project Management Offices (PMOs) play a vital role in aligning projects with organisational strategy while maximising resource use and boosting project success rates. Methodology enforcement, resource management, training, portfolio oversight.

Whether you are starting with the Project Fundamentals Qualification (PFQ), progressing to the Project Management Qualification (PMQ), or focusing on risk, APM helps you demonstrate recognized professional standards.Peter Senge Learn a structured approach to managing the people side of change. The article investigates different Related organisations:

is a renowned scholar and author in the field of management. He is a senior lecturer at MIT, and his work has revolutionised how organisations approach learning and change. Senge’s research emphasises the importance of creating learning organisations that continuously adapt and grow. Expert trainers, practical learningAGILE PROJECT MANAGEMENT COURSESPMO roles PMI (Compare course optionsThe fifth discipline Select your preferred training course below:along with their responsibilities and how they contribute to achieving organisational success. Our examination will cover the spectrum of PMO types and analyse the distinctions between PMO functions and project manager tasks while also evaluating current trends in the field. Organisations can utilise PMOs to enhance efficiency and achieve strategic goals by fully understanding various aspects.Project Management Institute

Recognised standardIn his seminal book, “The fifth discipline,” Senge outlines five key disciplines necessary for building a learning organisation. These include personal mastery, mental models, shared vision, team learning, and systems thinking. His work highlights how these disciplines can transform organisational culture, enhancing efficiency and strategic thinking. Learn with experienced trainers who keep the focus on real workplace change scenarios. Types of PMO)

APM qualifications are widely recognised in the UK and beyond, providing an independent benchmark of project management capability.Core principles of Senge’s modelUnited Kingdom Support throughout your learningPRINCE2 AGILE COURSESOrganisations can group PMOs according to their specific roles and operational reach. The knowledge of these PMO types enables organisations to establish the appropriate PMO structure.Certifications:

Progressive pathwayUnderstanding the five disciplinesAustria Select your preferred training course below:Project Management Office PMO Certification, PMP, CAPM

Move from PFQ to PMQ and specialist risk training to build depth and breadth in your project management skills.Personal masteryBelgium Get guidance and resources to help you stay on track from start to completion. : Helps individual projects by giving project managers both guidance and best practices.Examples:

Stronger profilePersonal mastery centres on recognising the gap between current reality and personal vision. This gap creates ‘creative tension’ which drives individual growth and learning. It requires both clarifying what matters and seeing current reality clearly. In the context of system thinking, personal mastery encourages individuals to see their role within a larger system. This self-awareness helps them contribute more effectively to organisational goals.Bulgaria Flexible study optionsSCRUM COURSESProgramme Management Office Corporate IT PMOs, government programme offices.

Boost your credibility for project, programme, and PMO roles by holding respected APM qualifications.Mental modelsCroatia Select your preferred training course below:: This office supervises projects that align with a particular program while managing their interdependencies and resolving conflicts.Related terms:

Mental models are deeply ingrained assumptions that influence how we understand the world. Senge incorporated Chris Argyris’s ‘ladder of inference’ alongside the ‘left-hand column’ technique to examine these assumptions. These tools help organisations identify and challenge limiting beliefs. By examining and challenging mental models, individuals and teams can eliminate biases and embrace new perspectives. This process is crucial for fostering open-mindedness and adaptability.Cyprus Choose study options available across courses, with clear routes to help you decide. Portfolio Management Office Project Portfolio, Project Manager, Stakeholders, Best Practices, PMO Tools.

APM Project Fundamentals Qualification Accredited ProviderShared visionCzech RepublicAGILE BUSINESS ANALYSIS COURSES Quality learning materials: Manages all projects and programmes within the portfolio while distributing resources and setting initiative priorities according to strategic goals.Learn more on Wikipedia

Issuer: Association for Project ManagementA shared vision is a collective aspiration that provides direction and purpose. It unifies team members, motivating them to work towards common goals. When everyone in an organisation shares the same vision, it creates a sense of belonging and commitment. This alignment enhances collaboration and drives consistent efforts across all levels.DenmarkSelect your preferred training course below: Enterprise-level PMOVisit PMI.org

PROVIDED BY CredlyTeam learningEstonia Use learning resources designed to build understanding quickly and support exam success.: Integrates project management activities with the comprehensive strategic aims and targets of the entire organisation throughout all departments.PMO definition

Team learning develops through dialogue and discussion. Senge emphasises two distinct practices: dialogue (free exploration of complex issues) and discussion (where different views are presented and defended). This discipline requires managing defensive routines that undermine collective learning. By learning together, teams can solve problems more effectively and innovate continuously. This discipline emphasises the importance of knowledge sharing and encourages a culture of mutual support.FinlandBUSINESS ANALYSIS QUALIFICATIONS Team training for organisationsSupportive PMOA Project Management Office (PMO) is an organisational structure that defines and maintains project management standards, supports project teams, and ensures alignment with business objectives. PMOs play a crucial role in enabling successful project, programme and

APM Project Management Qualification Accredited ProviderSystems thinkingFranceSelect your preferred qualification. : This functions as a consultative resource that delivers guidance and support for project managers whenever required.portfolio management

Issuer: Association for Project ManagementSystems thinking, which Senge named ‘The Fifth Discipline’ in his 1990 book, integrates the other four disciplines. It examines how systems interconnect and change over time through feedback loops, system archetypes and delays. By recognising patterns and relationships, organisations can address root causes rather than symptoms. Systems thinking provides a comprehensive framework for analysing complex issues, making it the cornerstone of Senge’s model.Germany Run private training for your team, aligned to your change context and goals.Controlling PMO by offering governance, methodology, resource management and oversight.

PROVIDED BY CredlyInterconnectedness of the disciplinesGreeceBCS BUSINESS ANALYSIS COURSES : Ensures adherence to project management processes and standards and conducts reviews to approve project plans.The concept of a PMO has evolved as organisations recognise the need for a dedicated group to enhance consistency, optimise resources, and improve

Synergistic effectsIrelandSelect your preferred training course below:Trusted by professionals atDirective PMOproject delivery

APM Project Risk Management Single Subject Certificate Level 1 Accredited ProviderThe integration of these five disciplines leads to synergistic effects that enhance organisational effectiveness. When combined, they provide a holistic approach to tackling challenges. Each discipline complements the others, creating a dynamic interplay that fosters resilience and adaptability. This synergy helps organisations navigate complex environments more successfully.Italy : Holds decision-making power over projects while managing resources and budgets. outcomes. PMOs may operate at the project, programme, or portfolio level and are commonly found in sectors such as

Issuer: Association for Project ManagementDisciplineLatviaAGILE BUSINESS ANALYSIS COURSES Different PMO types fulfil specific organisational requirements and structural demands. The appropriate selection depends on multiple variables including the size of the company, the specific industry sector, and the strategic goals set by the organisation.IT

PROVIDED BY CredlyKey benefitLithuaniaSelect your preferred training course below: Key PMO roles and responsibilities, government, construction, and finance.

Compare APM coursesPersonal masteryLuxemburg A properly constructed PMO includes multiple essential roles that together enhance the organisation’s project management capabilities. We will now explore the various roles within the PMO and their core responsibilities.PMO functions and roles

APM PFQ introduces fundamental project concepts, PMQ develops broader knowledge across key topics, and Risk Management Level 1 focuses on core risk practices.Enhances individual contributionMaltaCHANGE MANAGEMENT QUALIFICATIONS PMO directorPMOs perform a wide range of functions, adapting their roles according to organisational needs. The main functions and roles typically include:

Mental modelsNetherlandsSelect your preferred qualification.FAQsThe Governance:

Promotes open-mindednessPoland Is this change management qualification right for me?PMO director Establishing frameworks, processes and controls for effective decision-making and

Best forShared visionPortugalAPMG CHANGE MANAGEMENT COURSES holds a senior executive position with responsibilities which include:risk management

PrerequisitesRomaniaUnifies and motivates teamsSelect your preferred training course below: Strategic alignment across the project lifecycle.

DurationSlovakiaTeam learning If you’re involved in leading, delivering or supporting organisational change, this qualification can be a strong fit. It focuses on the people side of change – engagement, communication, adoption and sustaining new ways of working.: The PMO director makes sure all projects support the organisation’s strategic goals and objectives. The PMO director works closely with senior management to identify business priorities and evaluates project portfolios to ensure strategic alignment while recommending necessary adjustments to project portfolios.Standardisation:

Delivery optionsSloveniaFacilitates collective innovationPROGRAMME MANAGEMENT QUALIFICATIONSI'm a project manager - do I need change management?Oversight of PMO function Implementing and maintaining

Exam includedSpainSystems thinkingSelect your preferred qualification. : The PMO director handles all responsibilities related to directing and assessing PMO performance. The PMO function oversight requires creating PMO policies and standards while tracking effectiveness and providing performance reports to senior management.project management methodologies

Exam formatSwedenAddresses root causes of problems PMO manager, best practices, and standards.

Qualification gainedOther countriesPractical implicationsMSP COURSESMany project managers benefit from change management skills because successful delivery often depends on stakeholder buy-in and adoption. Change management helps you plan the people side of change alongside the delivery plan.The Support:

View coursesHomeIn practice, these interconnected disciplines translate into more effective leadership, strategic planning, and Select your preferred training course below:Can I take this qualification without prior change experience?PMO manager Providing guidance, templates, tools, training and mentoring for Project Managers and teams.

Project Managementchange management focuses on:Methodology Enforcement: Risk management. For example, a shared vision aligns organisational efforts, while team learning accelerates problem-solving. Systems thinking ensures that decisions consider long-term impacts. By applying these principles, organisations can improve efficiency and innovation.PMI COURSES Day-to-day management Ensuring consistent application of

The key takeaway from Senge’s “The Fifth Discipline” is that these principles are not standalone solutions. They must be applied collectively to realise their full potential. Embracing this model leads to psychological benefits such as reduced stress and enhanced collaboration, creating a thriving organisational culture.Select your preferred training course below:Yes. Many learners start at Foundation level to build a structured understanding of how change affects people and what helps change succeed. You can then apply the techniques to real initiatives as you gain experience.: The PMO manager supervises daily operations while guaranteeing efficient PMO performance. The manager oversees PMO operations by coordinating activities and staff management while resolving operational issues immediately when they occur.project management approaches

APM PFQ{"@context":"http://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.knowledgetrain.co.uk/"},{"@type":"ListItem","position":2,"name":"Project Management","item":"https://www.knowledgetrain.co.uk/project-management"},{"@type":"ListItem","position":3,"name":"Risk management","item":"https://www.knowledgetrain.co.uk/project-management/risk-management"}]}Enhance your skills with our expert-led courses Where should I start - Foundation or Practitioner?Process implementation for delivery excellence.

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Learn the fundamentals of the PRINCE2 method.

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Includes Foundation & Practitioner combined option.Association for Project Management (APM)

Project Fundamentals Qualification (PFQ)

Start your APM project management career.

Project Management Qualification (PMQ)

Advance your APM project management expertise.Project Risk Single Certificate Level 1 Enhance your project risk management skills.

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Start a career in the project profession

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Agile

Foundation Learn the fundamentals of the PRINCE2 Agile method.

Includes Foundation & Practitioner combined option.

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Foundation

Learn the fundamentals of Better Business cases.

Practitioner Includes Foundation & Practitioner combined option.

P3O®Foundation

Learn the fundamentals of the P3O project management office.Practitioner Includes Foundation & Practitioner combined option.WorkshopsIntroduction to Project Management 1-day workshop to learn the basics of project management.Project Management Essentials 2-day workshop to learn how to manage projects without getting certified.Writing Business Cases

Half-day workshop to learn to write robust business cases.

AI in Project Management Learn how to use AI tools in everyday project work.

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Learn the fundamentals of artificial intellegence.AI Project Governance Framework (AIPGF)

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Learn the fundamentals of the governance framework.

Practitioner Includes Foundation & Practitioner combined option.

Workshops

AI in Project Management

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Knowledge Train is a Change Management Accredited Training Organization. Knowledge Train is an MSP Accredited Training Organization.

Knowledge Train is a PRINCE2 Accredited Training Organization. Knowledge Train is an AgilePM Accredited Training Organization. Knowledge Train is a PRINCE2 Agile Accredited Training Organization.

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Knowledge Train is an AgilePM Accredited Training Organization. Knowledge Train is a PRINCE2 Agile Accredited Training Organization.

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3-day ITIL Specialist: Create, Deliver and Support (CDS) course.

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Practitioner A Knowledge Train is an AgilePM Accredited Training Organization. PROGRAMME MANAGEMENT (PMO) operates as a centralised department responsible for standardising project governance processes while also facilitating the sharing of resources and providing access to methodologies and tools. Project Management Offices (PMOs) play a vital role in aligning projects with organisational strategy while maximising resource use and boosting project success rates.Knowledge Train is a PRINCE2 Agile Accredited Training Organization.: Outline actions, timelines, resources, and communication strategies.