Instructor-led Self-paced

Foundation Association for Project Management (APM)
Project Fundamentals Qualification (PFQ) Service managers, customer success, account management, and anyone responsible for customer journeys, experience, and value co-creation.Start your APM project management career.
Project Management Qualification (PMQ) ITIL 4 FoundationAdvance your APM project management expertise.
Project Risk Single Certificate Level 1 3 daysEnhance your project risk management skills.
AgilePMInstructor-led®
– Agile Project ManagementITIL 4 Specialist – DSV examFoundation
Learn the key principles of Agile Project Management.1.5 hours, multiple choicePractitioner
Includes Foundation & Practitioner combined option.ITIL 4 Specialist CertificatePRINCE2
®Specialist: DSV Agile
Foundation AI Project Governance Framework (AIPGF)
Foundation Managers, team leads, process owners, and improvement leaders who shape direction, governance, and continual improvement across IT and digital services.Learn the fundamentals of the governance framework.
Practitioner ITIL 4 FoundationIncludes Foundation & Practitioner combined option.
Better Business Cases3 days™
Foundation Instructor-ledLearn the fundamentals of Better Business cases.
Practitioner ITIL 4 Strategist – DPI examIncludes Foundation & Practitioner combined option.
P3O1.5 hours, multiple choice®
Foundation ITIL 4 Strategist CertificateLearn the fundamentals of the P3O project management office.
Practitioner Strategist: DPIIncludes Foundation & Practitioner combined option.

Still not sure which course is right for you?Workshops

Chat with an advisorIntroduction to Project Management

Choose how you learn1-day workshop to learn the basics of project management.

ITIL 4 Foundation is available as both instructor-led online training and self-paced e-learning, while the advanced modules (CDS, DSV, DPI) are delivered as live online courses. Teams can also arrange private ITIL 4 training tailored to their services and schedules.Project Management Essentials

Instructor-led2-day workshop to learn how to manage projects without getting certified.

Writing Business Cases
  • Live virtual classroom sessionsHalf-day workshop to learn to write robust business cases.
  • Learn with peers and trainerAI in Project Management
  • Fixed dates keep you on trackLearn how to use AI tools in everyday project work.
ARTIFICIAL INTELLIGENCE (AI)

Corporate / Team trainingAgilePM

®
  • Run private ITIL 4 courses – Agile Project Management
  • Align content to your servicesFoundation
  • Schedule dates to suit your teamsLearn the key principles of Agile Project Management.
Practitioner Includes Foundation & Practitioner combined option.Request a quotePRINCE2 ®

Enrol on an ITIL 4 courseFoundation

Choose your course and delivery format below to view prices and available dates. All options include accredited training and the official exam.Learn the fundamentals of the PRINCE2 Agile method.

Practitioner Choose delivery format: Includes Foundation & Practitioner combined option.
Scrum Scrum Essentials
Scrum Master Choose Scrum Alliance or Scrum.org Scrum Master training courses.

How ITIL certification can help your career
How ITIL certification can help your career
How ITIL certification can help your career

Self-paced training course to learn the essentials of Scrum.free resit Scrum Master , giving you extra reassurance if you are nervous about the exam. Choose Scrum Alliance or Scrum.org Scrum Master training courses.

What’s the difference for me between self-paced and instructor-led ITIL 4 Foundation? Scrum Product Owner

Choose Scrum Alliance or Scrum.org Product Owner training courses. AgileBA
  • Self-paced is best if you want maximum flexibility and like to learn in short bursts. You can pause, rewind, and revisit modules whenever you need. ®
  • Instructor-led is best if you learn better with a trainer and peers. You work through the syllabus over a few intensive days, ask questions in real time, and stay focused by following a fixed schedule. – Agile Business Analysis

Both routes lead to the Foundation same ITIL 4 Foundation exam and certification Learn the fundamentals of Agile Business Analysis.. Practitioner

Can I spread my ITIL 4 certifications over time? 4-day course including Foundation.

Lean Six Sigma Yellow Belt

Yes. Many professionals: Self-paced training course to gain LSS Yellow Belt.

  1. Take PMIITIL 4 Foundation ® first, PMI-ACP
  2. Apply the concepts at work for a while, and Self-paced course to prepare you for the exam (exam not included).
  3. Add advanced modules such as CDS, DSV, or DPI later as their role develops. Kanban

There’s no requirement to complete all modules in a short period. You can build your ITIL 4 profile at a pace that fits your career and workload. Estimating for Agile Foundation

How do the online ITIL 4 exams work in practice? Agile Learning Library (ALL)™

BUSINESS ANALYSIS BCS Business Analysis

ITIL 4 exams are typically taken online using a remote proctoring system. You choose a timeslot, check your equipment in advance, and complete the exam from a quiet location with a stable internet connection. Detailed instructions are provided once you’ve booked, and we’re available to help if you have questions about the process. Business Analysis Foundation

Are ITIL 4 certifications recognised internationally? Learn the fundamentals of business analysis.

Modelling Business Processes Gain practitioner certificate in modelling business processes.

Yes. ITIL 4 is widely recognised around the world and used by organisations in many sectors, including finance, government, healthcare, and technology. Holding an ITIL 4 certification can help you demonstrate your understanding of modern service management practices to employers in different countries and industries. Business Analysis Practices

Can you help my organisation plan ITIL 4 training for multiple teams? Gain practitioner certificate in business analysis practices.

Requirements Engineering Gain practitioner certificate in requirements engineering.

Yes. We regularly work with organisations that want to upskill whole teams or departments. We can help you: Business Analysis International Diploma

  • Identify which ITIL 4 certifications are most relevant for different roles, All 4 courses bundled into this Diploma certification package.
  • Plan a realistic training roadmap, and AgileBA
  • Arrange private instructor-led courses focused on your services and priorities. ®

This is often the most efficient way to build a consistent ITIL 4 approach across your organisation. – Agile Business Analysis

Foundation training Practitioner PMI