Knowledge Train | Cyber awareness

Encouraging open and respectful communication between conflicting parties Negotiation and mediation techniques
Not ready to book?Conflicts often require negotiation and mediation skills to reach a resolution. Acquire the necessary techniques by:

See how the course works - Practising active listening to understand all perspectives involvedfree previewIdentifying common ground and shared interests

Proposing creative solutions that can benefit all parties

OverviewConducting a comprehensive stakeholder analysis

See what you’ll gain from this cyber security course and who it’s designed for.Developing a stakeholder engagement plan outlining communication strategy

What you will gainEstablishing regular and appropriate communication channels

  • Understand common cyber threatsInvolving key stakeholders in decision-making processes when applicable.
  • Spot phishing and suspicious emailsManaging expectations and relationships
  • Use stronger passwords and authenticationMaintaining positive stakeholder relationships is key to successful project management. Hone your skills in managing expectations and relationships by:
  • Protect sensitive information at workClearly communicating project goals, timelines, and constraints
  • Know what to do if something seems wrongProviding regular updates on project progress, achievements, and challenges

Who this course is forPromptly addressing concerns, issues, and expectations

  • Staff who use email and online systemsActively seeking feedback and incorporating valuable suggestions whenever possible.
  • People new to cyber securityBy refining leadership and interpersonal skills,
  • Individuals wanting safer digital habitsproject managers
  • Employees in any department or sector can create a positive team environment, foster collaboration, and lead projects to success through effective communication and stakeholder management.

BenefitsBusiness acumen and strategic thinking

Build everyday security habitsEffective project managers also have a deep understanding of business principles and strategic thinking. These competencies allow project managers to align projects with organisational objectives and drive value.

Understanding organisational goals and objectives
Learn practical, repeatable actions you can take every day to stay safer when you’re online.Project managers can align their efforts with organisational success by:

Reduce risk of cyber attacksBecoming familiar with the organisation’s mission and vision

Keeping up-to-date with industry trends and market conditions
See how attacks like phishing and malware work, and what you can do to lower the chances of success.Recognising the competitive landscape of the organisation

Understand real-world threatsPeriodically reviewing financial statements and key performance indicators (KPIs).

Aligning projects with business strategy
Explore realistic examples of how criminals operate, so you can recognise similar tactics in your own work.Ensuring that projects support the overall business strategy is crucial:

Learn at your own paceIdentify how each project aligns with and contributes to strategic goals

ExamImplement
Materialschange management
Access strategies to support organisational transitions.
Best forDeveloping these skills in business acumen and strategic thinking can help project managers:
Learning experienceMake better-informed decisions

CourseFamiliarise with the top software tools used for project management. Some of the most popular ones are:

This course offers a practical introduction to staying safe online and reducing cyber risks in everyday work.Microsoft Project

Understanding cyber threats: Use Microsoft Project to plan, schedule, and monitor project tasks and resources

Jira
Learn what cyber attacks are, why they happen, and how they can affect people and organisations.: Master Jira for

Phishing and social engineeringAgile project management

and issue tracking
See realworld examples of phishing and scams and learn how to spot warning signs before you click.Trello

Passwords and access control: Learn Trello for visual task management using boards and cards

Asana
Discover how to create stronger passwords, avoid common mistakes, and protect your accounts.: Get proficient in Asana for team collaboration and workflow management.

Safe use of devices and networksCollaboration and communication tools

Equip yourself with tools that enhance communication and collaboration within your team and with stakeholders. Some of the most essential tools are:
Learn how to use laptops, mobiles and WiFi safely, whether you are working in the office or remotely.Slack

Protecting sensitive information: Use Slack for real-time messaging, file sharing, and team collaboration

Microsoft Teams
Understand what counts as sensitive data, and how to handle and share it more securely.: Learn Microsoft Teams for video conferencing and document collaboration

Responding to incidentsZoom

: Get familiar with Zoom for virtual meetings and webinars
Know what to do if something seems wrong, who to tell, and why early reporting matters.Google Workspace
: Become proficient in Google Workspace for cloud-based document creation and sharing.Cyber awareness training courses

CurriculumData analysis and reporting

The course covers the following core cyber security awareness topics.Creating and interpreting project reports

  • Understanding cyber threatsGain the ability to create and interpret project reports. Here are some of the essential skills:
  • Phishing and social engineeringGenerating project status reports using
  • Passwords and secure accessproject management software
  • Safe use of devices and networksCreating visual representations of data (charts, graphs)
  • Protecting sensitive informationCustomising reports for different stakeholders
  • Responding to incidentsInterpreting Key Performance Indicators (KPIs) and metrics.

Full curriculum detailsData-driven decision-making

Understanding cyber threatsDevelop skills to make data-informed decisions to guide projects towards success. Here are some steps to achieve that:

  • Why cyber security mattersCollect and analyse project performance data
  • Common types of cyber attacksUse statistical tools to identify trends and patterns
  • How attackers target people and organisationsEmploy predictive analytics for risk assessment

Phishing and social engineeringPresent data-driven recommendations to stakeholders.

  • Phishing emails and messagesProject managers can enhance their ability to streamline processes, improve communication, and make informed decisions based on accurate data analysis by developing proficiency in these technical skills.
  • Social engineering tacticsDeveloping your project management skills
  • Warning signs to look out forAs a project manager, you may wish to build or enhance your knowledge of this valuable role. There are several ways in which this can be achieved:

Passwords and secure accessFormal education and training

  • Strong password basicsEnrol in advanced degrees or specialised
  • Safe password managementcourses in project management
  • Multifactor authentication:

Safe use of devices and networksA master’s degree in project management

  • Using work devices securelySpecialised courses or workshops on a particular methodology (such as
  • Safer WiFi and public networksAgile
  • Working securely when remote or

Protecting sensitive informationPRINCE2

  • What counts as sensitive data)
  • Storing and sharing data safelyUpon online learning platforms like GainCert.
  • Disposing of data securelyProfessional certifications

Responding to incidentsCertifications are industry-recognised credentials that validate your knowledge and skills in project management. Some examples of project manager certifications include:

  • Signs that something may be wrongProject Management Professional
  • What to do if you suspect a problem (PMP)
  • Why and how to report quickly by the Project Management Institute (
PMI ) PRINCE2 Practitioner
Certified ScrumMaster (CSM).Read moreOn-the-job experience and mentoring

Knowledge Train by numbersHands-on experience is one of the most effective ways of building and honing your skills as a project manager. You can gain experience by:

Taking on challenging projects 25,000+ Learning from others with experience
learners trained across the UK and beyondWorking on cross-functional projects
Seeking out a mentor to help you grow. 20+ Continuous learning and self-improvement
years delivering accredited project management trainingThe field of project management is constantly evolving, so it’s important to keep up with the latest trends and best practices. To do this, you can:
Read books, blogs, and other project management publications 4.9/5 Attend conferences and networking events
average rating based on thousands of verified reviewsJoin professional associations such as
PMI 95% and
of customers recommend our coursesAPM
. 15+ Incorporate a combination of these strategies to continuously develop your project management skills and advance your career in this ever-evolving field.
years of e-learning design expertiseEnhance your skills with our expert-led courses
30+
accredited trainers with 450+ years of combined experience



CommunicationCall +44 (0)207 148 5985Leadership

Opening hoursPlanning and organisation

Monday to Friday – 09:00 to 17:15Risk management

Get in touchProblem-solving

Technical proficiency Adaptability. A combination of these skills allows project managers to lead teams and deliver successful projects.
How can I improve my project management skills? To improve your project management skills, you can:
Obtain professional certifications Seek mentorship from experienced project managers