Change Management qualification overviewINFORMATION TECHNOLOGY (IT)
Change succeeds when people understand it, accept it, and can work in new ways. The Change Management qualification focuses on the people side of change – helping you plan, communicate and support transitions so change is adopted and sustained.ITIL
What this qualification helps you do:®
- Understand how change impacts individuals and teamsFoundation
- Build stakeholder commitment and reduce resistanceLearn the fundamentals of ITIL service management.
- Plan effective communication and engagement
- Support transition and embed new behaviours
- Improve adoption and benefits realisation from change initiativesStrategist DPI
Where to start3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.
If you’re new to change management, Foundation is the usual starting point. Practitioner focuses on applying change approaches in realistic workplace scenarios.Specialist: DSV





