Learn the fundamentals of Agile Business Analysis. Trusted by professionals and organisationsPractitioner
PMIKnowledge Train is a Change Management Accredited Training Organization.
®

Choose your route – Agile Business Analysis

Not sure where change management fits? Start with the route that best matches your role or the change you’re supporting.Foundation training

Leading or sponsoring changeLearn the fundamentals of Agile Business Analysis.

If you’re accountable for outcomes, Change Management helps you plan and lead the people side of change - building commitment, reducing resistance and improving adoption.Practitioner
4-day course including Foundation. PMIView Change Management courses® PMI-PBA

Managing projects and deliverySelf-paced course to prepare you for the exam (exam not included).

If you deliver projects, Change Management helps you embed change into delivery - aligning stakeholders, planning communications, and supporting adoption alongside the project plan.Business Analysis Learning Library (BALL)™

Supporting people and communicationsPractitioner

If you work in HR, L&D or internal comms, Change Management gives you a structured approach to engaging people, building capability, and helping teams transition smoothly.Includes Foundation & Practitioner combined option.

New to change management?Learn the fundamentals of programme management. You can still start here. The qualification gives you a practical framework for understanding how people experience change and what helps change stick in real organisations.Practitioner

Includes Foundation & Practitioner combined option.Change Management qualification

Change Management qualification overviewINFORMATION TECHNOLOGY (IT)

Change succeeds when people understand it, accept it, and can work in new ways. The Change Management qualification focuses on the people side of change – helping you plan, communicate and support transitions so change is adopted and sustained.ITIL

What this qualification helps you do:®

  • Understand how change impacts individuals and teamsFoundation
  • Build stakeholder commitment and reduce resistanceLearn the fundamentals of ITIL service management.
  • Plan effective communication and engagement
  • Support transition and embed new behaviours
  • Improve adoption and benefits realisation from change initiativesStrategist DPI

Where to start3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.

If you’re new to change management, Foundation is the usual starting point. Practitioner focuses on applying change approaches in realistic workplace scenarios.Specialist: DSV

Why choose Knowledge Train?3-day ITIL Specialist: Create, Deliver and Support (CDS) course.

Whether you’re leading change, supporting delivery, or building organisational capability, we make it easy to learn with confidence.IT Learning Library (ITLL)™

Recognised change management routeBUSINESS LEARNING LIBRARY (BLL)™

Agile Learning Library (ALL)™
Learn a structured approach to managing the people side of change.Business Analysis Learning Library (BALL)™

Expert trainers, practical learningCompliance Learning Library (CLL)™

IT Learning Library (ITLL)™
Learn with experienced trainers who keep the focus on real workplace change scenarios.Business solutions

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Flexible study optionsBlog

Choose study options available across courses, with clear routes to help you decide.EXPLORE SUBJECTS

Quality learning materialsSelect your preferred subject.

Use learning resources designed to build understanding quickly and support exam success.PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS

Team training for organisationsPRINCE2 COURSES

Select your preferred training course below:
Run private training for your team, aligned to your change context and goals.

FAQsSelect your preferred training course below:

Is this change management qualification right for me?

BETTER BUSINESS CASES COURSES Select your preferred training course below:

If you’re involved in leading, delivering or supporting organisational change, this qualification can be a strong fit. It focuses on the people side of change – engagement, communication, adoption and sustaining new ways of working.

I'm a project manager - do I need change management?P3O COURSES

Select your preferred training course below:

Many project managers benefit from change management skills because successful delivery often depends on stakeholder buy-in and adoption. Change management helps you plan the people side of change alongside the delivery plan.WORKSHOPS

Can I take this qualification without prior change experience?Select your preferred workshop below:

AGILE QUALIFICATIONS

Yes. Many learners start at Foundation level to build a structured understanding of how change affects people and what helps change succeed. You can then apply the techniques to real initiatives as you gain experience.Select your preferred qualification.