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What you will gain
- A clear understanding of why and when to model business processes
- Confidence working with enterprise, event-response, and task-level models
- Skills to use BPMN/UML-style notation to describe real processes{"@context":"http://schema.org","@type":"EducationEvent","name":"PRINCE2 Practitioner (with Foundation) course","startDate":"2026-07-06","endDate":"2026-07-09","description":"PRINCE2 Practitioner (with Foundation) course","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":""},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/axelos-peoplecert-prince2-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner"}}
- Techniques to measure process performance and spot bottlenecks
- Approaches to redesign and improve ‘as-is’ processes
- Insight into managing the change when new processes are implemented
Who this course is for08 Jul - 09 Jul
- Business analysts and process analysts
- Business change managers and project managersPRINCE2 Practitioner course (Online)
- Operational managers responsible for process performance
- Anyone involved in analysing or improving business workflows £1,599
- Professionals preparing for the BCS Modelling Business Processes exam
BenefitsEnrol now
Understand process context
Model end-to-end value
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is for students wanting to learn to apply PRINCE2 on projects.Identify improvements
Support successful change03 Aug - 04 Aug
Gain a respected credential
£1,599DeliveryEnrol now
Compare learning options to find the format that suits you best.
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p> See the bigger picture<
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Model process flows
Describe task-level workncy":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-foundation"}}
Improve business processes
07 Sep - 08 SepPlan and manage changePRINCE2 Foundation course (London)

CurriculumEnrol now
The BCS Modelling Business Processes course covers all topics in the official practitioner syllabus.
- The context for business process modelling
- Modelling at the enterprise level
- Modelling at the event-response level
- Modelling at the actor-task level{"@context":"http://schema.org","@type":"EducationEvent","name":"PRINCE2 Foundation course","startDate":"2026-09-07","endDate":"2026-09-08","description":"PRINCE2 Foundation course","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-foundation","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
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- Purpose and benefits of business process modelling
- Benefits for customers, staff, and the wider organisation
- The three levels of the business process hierarchy
- Process view versus functional view of the organisation07 Sep - 10 Sep
Modelling at the enterprise level
- Organisational models such as value chains and SIPOCPRINCE2 Practitioner (with Foundation) course (Online)
- Using Harmon’s Organisational Model to frame processes
- Linking enterprise-level processes to the value proposition £2,099
- How processes support product, customer, and reputation goals
Modelling at the event-response levelEnrol now
- Key elements: events, actors, tasks, outcomes, and process flow
- Using swimlanes, decisions, forks, joins, and timelines
- Importance of using standard notations (e.g. BPMN, UML)
- Distinguishing processes, tasks, and steps within the hierarchy
- Types of business events: external, internal, and time-based{"@context":"http://schema.org","@type":"EducationEvent","name":"PRINCE2 Practitioner (with Foundation) course","startDate":"2026-09-07","endDate":"2026-09-10","description":"PRINCE2 Practitioner (with Foundation) course","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
- is for students wanting to learn to apply PRINCE2 on projects.
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- Documenting steps and business rules within a task
- Using UML activity diagrams, Structured English, and use case descriptions
Improving business processes
- Approaches to improvement: simplification, redesign, bottleneck removal07 Sep - 10 Sep
- Changing task sequence, redefining boundaries, and automation
- Considering Robotic Process Automation (RPA) for repetitive tasksPRINCE2 Practitioner (with Foundation) course (London)
- Challenging business rules, policies, and assumptions
- Identifying causes of poor performance such as skills, resources, ownership, and systems £2,299
- Using scenarios to test new process designs and identify deviations
- Preparing gap analyses to derive functional requirements for IT supportEnrol now
Managing and implementing change
- Using the POPIT™ model to assess impacts on people, organisation, process, information, and technology
- Implementation strategies: direct changeover, parallel running, pilot, and phased approaches
- Choosing appropriate strategies to introduce new process designs

Exam & certificationPRINCE2 Practitioner course (Online)
What to expect from the BCS Modelling Business Processes Practitioner exam and how we help you pass.
- Format £1,599: Multiple choice (objective test)
- QuestionsEnrol now: 40
- Pass mark : 63% (25/40)
- Duration : 60 minutes{"@context":"http://schema.org","@type":"EducationEvent","name":"PRINCE2 Practitioner course","startDate":"2026-09-09","endDate":"2026-09-10","description":"PRINCE2 Practitioner course","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
<: Closed bookstrong>PRINCE2 Practitioner - is for students wanting to learn to apply PRINCE2 on projects."},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/axelos-peoplecert-prince2-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner"}}
- Results : Same day
- Exam access: Online
Your path to success
Reviews & success stories
Knowledge Train by numbers
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Many techniques are used in business process modelling to show workflows and processes. Common methods include:
strong>PRINCE2 PractitionerGetting a BCS certification has many good points for business analysts. This professional certification helps build key skills and knowledge. The certification process includes study material that gets analysts ready for real-world challenges. Also, BCS certification can help career growth by making analysts stand out in the job market.
- Define tasks clearly: Write down every task involved in the process. £1,599
- Choose your method : Decide between paper-based methods or electronic methods based on what works best for your team.Enrol now
- Use standardised formats : Keep formats consistent, like using flowcharts or diagrams.
- Double-check information : Verify the accuracy by checking with team members and records.
Following these steps ensures accurate process documentation, which is vital for improvement.{"@context":"http://schema.org","@type":"EducationEvent","name":"PRINCE2 Practitioner course","startDate":"2026-11-04","endDate":"2026-11-05","description":"PRINCE2 Practitioner course","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
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- Modelling software : Tools like Microsoft Visio or Lucidchart help create visual models.
- BPM tools : Business Process Management (BPM) tools like Bizagi or Appian for detailed process mapping.07 Dec - 08 Dec
When modelling business processes, you might face several common problems:
- ComplexityEnrol now: Business processes can be very detailed and complicated.
- Resource constraints : Limited time, budget, or people can slow you down.
- Resistance to change : Team members might not want to try new processes.{"@context":"http://schema.org","@type":"EducationEvent","name":"PRINCE2 Foundation course","startDate":"2026-12-07","endDate":"2026-12-08","description":"PRINCE2 Foundation course","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-foundation","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
<: Finding and fixing bottlenecks can be tough.strong>PRINCE2 Foundation
is for students wanting to learn the language of PRINCE2. It is ideal for people new to PRINCE2 and working in a project environment.
"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-foundation"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/axelos-peoplecert-prince2-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-foundation","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-foundation"}}
To overcome challenges in business modelling, try these strategies:
- Effective communication
- {"@context":"http://schema.org","@type":"EducationEvent","name":"PRINCE2 Practitioner (with Foundation) course","startDate":"2026-12-07","endDate":"2026-12-10","description":"PRINCE2 Practitioner (with Foundation) course","url":"https://www.knowledgetrain.co.uk/project-management/prince2/prince2-course/prince2-practitioner","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Automation solutions<p>: Tools like UiPath can automate repetitive tasks, reducing errors.<
- strong>PRINCE2 PractitionerIssue resolution tools> is for students wanting to learn to apply PRINCE2 on projects.: Applications such as Freshservice help in troubleshooting and resolving issues quickly.





