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Compare Is program manager a leadership role? Delivery What are program manager interviews like?

EnrolWhat are the characteristics of a good program manager?

What are the qualifications for a program manager?

Why us What does a program manager do that project managers don't do?

FAQs What is a typical career path of a program manager?

What is above a program manager?Click or scroll BCS Business Analysis at a glance

BCS Business Analysis qualifications provide a structured pathway for developing the knowledge and skills needed to analyse business change, define requirements, and support better decision-making.

What is the biggest challenge for a program manager?You can start with the BCS Business Analysis Foundation, deepen your expertise with practitioner-level modules, or complete all four modules and an oral exam to gain the International Diploma.

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Recognised pathway

What is the difference between a project manager and a programme manager?Follow a clear progression from foundation through practitioner modules to the International Diploma in Business Analysis.
Flexible routes

Choose the modules you need now, and add further practitioner courses or the diploma when it suits your development. Newday Finance Options for Training Courses

Newday Finance Options for Training Courses

Learn how Managing Successful Programmes (MSP) can help you handle complex changes in your organisation. Scroll down for a detailed exploration.Instructor-led, self-paced

BCS BA Foundation exam

60 minutes, multiple choice BCS Foundation certificate

Programmes and programme managementFoundation

Simon BuehringBusiness Analysis Practice

19 Feb 2026See course Understand the crucial role of programme management in helping organisations adapt and thrive under pressure. Discover more by reading on.

Business analysts and change professionals who want to improve how they investigate business situations and recommend effective, evidence-based improvements.

None

3 days or 10 hours

ProgrammesInstructor-led, self-paced

Simon BuehringBCS BA Practice exam

27 Apr 2026 60 minutes, multiple choiceLearn about the strategic value of managing programmes within organizations to achieve broad change. Discover more about our approach to programme management.

P3O: An Overview of Portfolio, Programme and Project Offices

Knowledge Train

29 Apr 2026

P3O, or Portfolio, Programme and Project Offices, is a best practice framework that helps organisations optimise decision-making, governance and delivery across their initiatives. Learn how the P3O model supports effective management of portfolios, programmes and projects.

How MSP training and qualifications can help your career

Simon Buehring

19 Feb 2026

Discover how MSP training and qualifications can enhance your career and contribute to successful programme design and delivery. Read on for more.

Simon Buehring

19 Feb 2026

Gain insights into portfolio management from expert Ipek Sahra Özgüler and its strategic importance. Read the interview for deep insights.

How have you identified and resolved conflicts in your teams?

The role demands that the Project Manager

has exceptional leadership skills and a good deal of assertiveness – how would convey this about yourself? What would others in your team right now or previous role really say about you? What kind of feedback do you receive on your people management skills?

These types of questions are an excellent way for the interviewer to see your soft skills in action, and to see if you’ll make a good fit for the organisation. Note that these questions are not necessarily about your past project experience, so it certainly helps to look at those

transferable skills from previous jobs again. It might help to ask yourself these questions whilst you are preparing your CV and covering letter too. Your knowledge and experience The second type of question you’ll get asked will concern your knowledge and experience in the project management field.

Arras People have some great tips regarding these types of question, and how to answer them:

Give us a callQ/ What was your actual role in your last project?

A question aimed at those relatively new to project management

+44 (0)207 148 5985 – trying to understand your level of authority. For example, in your last role you might have been supporting the project as an administrator, software developer, architect, graphic designer, accountant, builder or engineer. If it was an informal project outside the workplace, perhaps you even managed the whole thing. Q/ Describe how you have undertaken the practical application of a project methodology for a programme or project?

Or chat with us using the link at the bottom of the screen. Use a specific or generic example of areas of a methodology. Now that you have achieved Contact us with questions about the courses on this page, or about which project management certification or training is best for you.PRINCE2 certification

Finance FAQs, think about how you could have used this on a past project. You may have already used it without being aware at the time.ContactQ/ What has been the most significant project you have worked on?Cookies Think about what is important for the organisation – is it complexity, budget size, number of people involved or the subject matter of the project? This is a great opportunity to talk about your project experience. How many people were involved in that marketing project? What was the budget of that wedding? How difficult was it to create that website? Choose a project that you’re really proud of.Q/ How would your project management experience benefit our business?Privacy An answer that relies heavily on the research you can do on the company. You’ll need to know the company values, industry in which they operate, and what they are looking for in an employee.Terms

It may be worth reading your Customer Support before the interview, to brush up on certain parts of project management methodology, and you might answer these questions more effectively if you know how your personal skills have made past projects successful.[email protected]

With these types of question, it also goes without saying that knowing what experience and skills/qualifications you have on your CV is of paramount importance.Join Our Team

About the industry The third type of question you might get asked concerns the industry you are being interviewed for, so perhaps you might be applying to be a project manager in the construction industry or the [email protected]

These questions will be assessing your knowledge of the specific industry and will: ‘look back at the first two sections and relate them to your specific industry and/or the specific project that you would be managing. A good tip would be to ensure that you have done some thorough research in to the company that you are interviewing with as this will enable you to tailor your answers Registered VAT: GB872413526.[14] Knowledge Train

.’ Here are two examples of this type of question and how to answer them, as noted by InfoSec®[15] is a registered trademark of Knowledge Train Limited. : 20 Old Bailey, London, EC4M 7AN, England, United Kingdom.What skills do you have in the industry? Knowledge Train are experts in project management, PRINCE2, agile and change management training and certification. Choose from a full range of instructor-led and self-paced A: This question is important since you need to know some general information about project management courses

, a projects, or an What type of technical skills do you have?

agile project management course A: If you work in software project management, you should list your technical skills and any programming or operations management you’ve done before you were a Project Manager.

to boost your career. Again, with this type of question it is important to know your strengths, know what you have on your CV, and be able to give examples from any past project work.PRINCE2 More generic

®project management jobs, MSP might not have such questions, but nevertheless, it pays to know whether you are walking into a private or publicly owned organisation, whether it is a charity or big corporation, and to know precisely what they want from their potential employees.

®Enhance your skills with our expert-led courses, ITIL

® , P3O ®Instructor-led, PRINCE2Introduction to Project Management course®

Instructor-ledProject Management Essentials

£999 +vat

See all datesBelieve in yourselfAnyone can waffle or make things up, but it takes someone with dedication and determination to research the job spec, write up a good CV, research the company thoroughly, and ultimately, make a great first impression.Preparation really is key, and this quote by Arthur Ashe perfectly sums up how to get through your job interview.

One important key to success is self-confidence. An important key to self-confidence is preparation.

Arthur Ashe[16]

With this is mind, what are you waiting for? Start researching and preparing, put on your best smile, dust off your best shoes and get that job!References

[1] APM (author & date unknown) ‘Tips for a successful interview’. Accessed 5th May 2015. Available: https://www.apm.org.uk/tips-for-a-successful-interview[2] The Guardian (Katherine Vickery: 23 Mar 2015) ‘Where do you start when researching for a job interview?’. Accessed 6th May 2015. Available: http://jobs.theguardian.com/article/where-do-you-start-when-researching-for-an-interview-/

[3] ProjectSmart (Timothy R. Barry: date unknown) ‘Top 10 Qualities of a Project Manager’. Accessed 6th May 2015. Available: http://www.projectsmart.co.uk/top-10-qualities-project-manager.php[4] ProjectSmart (Timothy R. Barry: date unknown) ‘Top 10 Qualities of a Project Manager’. Accessed 6th May 2015. Available: http://www.projectsmart.co.uk/top-10-qualities-project-manager.php[5] ProjectSmart (Timothy R. Barry: date unknown) ‘Top 10 Qualities of a Project Manager’. Accessed 6th May 2015. Available: http://www.projectsmart.co.uk/top-10-qualities-project-manager.php[6] Prospects (Editor, Graduate Prospects: June 2013) ‘Interview tips – How to prepare for an interview’. Accessed 6th May 2015. Available: http://www.prospects.ac.uk/interview_tips_how_to_prepare_for_an_interview.htm[7] The Guardian (Robin Kermode: 27 May 2014) ‘Cheeky tips: 10 weird ways to beat interview nerves’. Accessed: 17th June 2015. Available: http://www.theguardian.com/careers/careers-blog/10-quirky-tips-beating-interview-nerves-job

[8] The Guardian (Robin Kermode: 27 May 2014) ‘Cheeky tips: 10 weird ways to beat interview nerves’. Accessed: 17th June 2015. Available: http://www.theguardian.com/careers/careers-blog/10-quirky-tips-beating-interview-nerves-job To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.<[10] US News (Andrew G. Rosen: March 22 2011) ‘How to Stay Relaxed During a Job Interview’. Accessed: 17th June 2015. Available: http://money.usnews.com/money/blogs/outside-voices-careers/2011/03/22/how-to-stay-relaxed-during-a-job-interview

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Scrum Master training courses- learning outcomes

Practical techniques to help teams deliver more predictably The self-paced materials and live sessions worked perfectly together. I could review the content in my own time, then join the instructor-led classes to clarify any grey areas.

Scrum in organisations Sandeep S., Business Analyst

Working with stakeholders and leadership
Supporting adoption and alignment
Applying Scrum in real workplace contexts

Business Analysis Practice helped me join the dots between strategy, change initiatives, and detailed analysis work. I now approach assignments with a much clearer framework. Laura D., Senior Business Analyst

Vanessa R., Business Analysis Manager

The trainer gave practical tips on facilitating workshops and handling conflicting views while modelling current and future states. That’s been gold in my day-to-day work. Jonathan W., Business Process Manager

You prefer face-to-face learning with a trainer

You enjoy learning in a social environment with other students. You should take a

self-paced online BCS course

if any of the following apply: You cannot commit to a fixed classroom schedule Learn the fundamentals of the PRINCE2 method.

of customers recommend our coursesYou cannot travel to a classroom training venue Practitioner

You prefer to learn at your own pace. Includes Foundation & Practitioner combined option. 15+ What is the best business analysis certification? Association for Project Management (APM)

years of e-learning design expertise Project Fundamentals Qualification (PFQ)

Start your APM project management career. 30+ There are several business analysis qualification schemes available, such as those offered by BCS, PMI Project Management Qualification (PMQ)

accredited trainers with 450+ years of combined experience® Advance your APM project management expertise.

and IIBA Project Risk Single Certificate Level 1 Trusted by professionals at® Enhance your project risk management skills.

. Request a quoteAgilePM

Knowledge Train offers BCS training and certification because it is one the few certification schemes that can provide comprehensive training to those new to the business analysis profession. ®

IIBA – Agile Project Management

®[email protected]Foundation

is a registered trade mark of the International Institute of Business Analysis Learn the key principles of Agile Project Management.

™ +44 (0)207 148 5985Practitioner

, we’ll provide introductory reading to help you familiarise yourself with basic terms and concepts before the course begins. This reading should take no more than 3-4 hours and provides a basic overview of some of the topics you’ll encounter on your first day of training.

Is there any homework on the course?

If you choose a

BCS Business Analysis training course

, you can expect to be given up to 1 hour of homework at the end of each day. Homework may include reading assignments, pop-quizzes, and other beneficial revision exercises.When do I receive my BCS course manual?

Instructor-led traditional classroom course studentsIf you live in the United Kingdom

and you are taking a classroom

BCS Business Analysis training course

, we’ll send your manual to you via courier. We aim to ensure that it arrives 3 days prior to the start of your training courseIf you live outside the UK, we’ll provide you with a digital copy of the BCS Handbook via email. You can still elect to receive a hard copy of the BCS manual if you choose but must pay an additional postage fee.

Do I receive any support to help me pass my BCS exams?

All our trainers on our instructor-led BCS training courses are experienced at coaching students to learn what is required to pass their BCS exams.

In addition, you’ll receive official specimen exams that match the style, form, and content of questions you will be asked in your BCS exams.

Your self-paced BCS online course is designed to help you learn fast and retain information longer, making it an ideal preparation for sitting your exam(s).

The online self-paced training also contains official sample exams that match the style, form, and content of questions you will be asked in your BCS exams.Students also benefit from having access to a dedicated expert trainer who is available to answer your questions via email. Our trainers will try to respond to any queries you may have within 1 working day.

How long do I have to complete my online BCS course?

As a student of our self-paced online BCS courses, you will have access to the online materials for 12 months after purchase.

Can my company use your self-paced courses on its LMS?

Yes. For organisations wanting to train lots of staff members, our training is available for hosting on your organisation’s Learning Management System (LMS).

Our self-paced training courses use industry standard SCORM and TinCan API formats that are used by modern Learning Management Systems.
Please call our team on +44 (0)207 148 5985 for more details about hosting our BCS online courses on your own LMS.
When do I receive my BCS certificate?

You will receive your BCS certificate within 5 days of passing your exam.

Does my BCS certificate expire?Practitioner

Includes Foundation & Practitioner combined option.

Practitioner Workshops