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Delivery
This Scrum Master course is delivered as a live, instructor-led online classroom. You’ll learn with an expert trainer, practise techniques, and leave ready to apply Scrum in real teams.
Course
You’ll learn how Scrum works in practice and what Scrum Masters do to support teams - from facilitating events and improving collaboration to removing impediments and enabling continuous improvement.Learning outcomes:
Apply Scrum in real teams
Facilitate Scrum events well
Support continuous improvement
Handle impediments and blockers
Coach for better collaboration

- How Scrum enables iterative delivery
- Scrum theory and principles in practiceOr chat with us using the link at the bottom of the screen.
The Scrum Master roleContact us with questions about the courses on this page, or about which project management certification or training is best for you.
- Responsibilities and boundaries of the role
- Serving the Scrum Team and the wider organisation
- Common challenges and how to handle them
Facilitation and events
- Running effective Sprint Planning, Daily Scrum, Review and RetrospectiveFinance FAQs
- Techniques for engagement and time-boxingContact
- Keeping events outcome-focusedCookies
Coaching and team effectivenessPrivacy
- Coaching mindset and practical coaching toolsTerms
- Supporting collaboration and healthy team dynamicsCustomer Support
- Encouraging accountability and transparency
Impediments, flow and improvement[email protected]
- Identifying and removing impedimentsJoin Our Team
- Supporting continuous improvement
- Practical techniques to help teams deliver more predictably[email protected]
Scrum in organisations Copyright © 2005-2026 Knowledge Train Limited.
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- Supporting adoption and alignment Registered VAT: GB872413526.
- Applying Scrum in real workplace contexts Knowledge Train

Exam
Scrum.org Professional Scrum Master exam (PSM I)
- Style: Multiple-choice
- Questions: 80
- Pass mark:PRINCE2 course 85% (68/80), or an
- Duration:
FAQs
Which Scrum Master certification route should I choose?The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Scrum.org and Scrum Alliance are both widely recognised Scrum Master routes. In most cases, either is a good choice. If your organisation already has a preferred route (or colleagues already hold one), it’s usually best to follow that for consistency. If you’re booking as an individual, choose the route that best fits your learning preference and career goals – and if you’re unsure, we can help you decide.
Do Scrum Master qualifications follow the Scrum Guide?
StatisticsYes. The Scrum framework is defined by the Scrum Guide, and recognised Scrum Master qualifications are based on the same core roles, events and artifacts. The exam style and supporting materials can vary by awarding body, but the underlying Scrum knowledge is consistent.
Can I take this course if I’m new to agile?
StatisticsYes. This course teaches Scrum from the ground up and is suitable for people who are new to agile ways of working. If you want a lighter introduction before taking a role-based course, you can also start with Scrum Essentials.
Is this course suitable for project managers?
Yes. Many project managers take Scrum Master training when they move into agile delivery environments or work closely with Scrum Teams. The course is especially useful if you need to facilitate Scrum events, support team collaboration, and understand how Scrum delivery differs from traditional project approaches.
What’s included in the course price?
The technical storage or access that is used exclusively for statistical purposes.What’s included depends on the certification route you choose, but typically you’ll receive the live instructor-led training, course materials, and exam preparation support aligned to your route. Full inclusions are shown during booking, and we’ll confirm exactly what’s included before you enrol.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Do you offer private/team Scrum Master training?
Yes. We deliver Scrum Master training for organisations as private courses. This is ideal if you want consistent capability across a team or want the training aligned to your context. We can also advise on the best certification route for your organisation.
Can I study alongside a full-time job?
MarketingYes. Many learners take this course alongside work. Instructor-led online training runs on scheduled dates, and you’ll be guided on how to prepare and revise efficiently alongside your day job. If you need a different schedule, team training may be a better fit.
Still have questions? Contact us by phone on 0207 148 5985, via live chat, email, or by completing the form below.
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England, United Kingdom.
Call +44 (0)207 148 5985
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