

Overview: The project manager should be able to effectively lead their team and communicate with stakeholders to ensure that everyone is on the same page and working towards the same goals.
Gain the agile knowledge and confidence you need to sit the PMI-ACP exam. This self-paced course covers the key agile principles, practices, and tools recognised by PMI so you can work more effectively on agile projects.Technical expertise
What you will gain: Project managers should have a solid understanding of the technical aspects of their industry, as well as the tools and methodologies used in project management.
- Core agile values, principles, and mindsetTeam and time management
- How Scrum, Kanban, Lean, XP, and hybrid approaches differ
- Techniques for agile planning, estimation, and forecasting

gives you a structured path through the core agile knowledge areas.Prototype creation and testing
- Agile principles and mindsetOverseeing the creation of product prototypes, the project manager coordinates testing phases. They gather feedback from potential users and stakeholders, using this information to refine the product design.
- Value-driven deliveryProduction and launch planning
- Stakeholder engagement and team performanceAs the product nears completion, the project manager develops a production strategy. They coordinate with manufacturing teams, create a launch timeline, and oversee marketing efforts to ensure a successful product introduction.
- Adaptive planning and estimation10. Customer loyalty programme launch
- Problem detection and resolutionProgramme design and structure
- Continuous improvement and organisational readinessThe project manager works with marketing and customer service teams to design an engaging loyalty programme. They define reward structures, membership tiers, and programme rules that align with company objectives and customer preferences.
Full curriculum detailsImplementation and integration
Agile principles and mindsetCoordinating with IT teams, the project manager oversees the integration of the loyalty programme into existing systems. They ensure seamless data flow between the programme and other customer-facing platforms.
- Agile values and principles from the Agile ManifestoMonitoring and optimisation
- Agile roles, responsibilities, and team structuresAfter launch, the project manager continuously monitors programme performance. They analyse customer engagement data, gather feedback, and implement improvements to enhance the programme’s effectiveness and customer satisfaction.
- Servant leadership and collaborative behavioursProject management methodologies and tools
Value-driven deliveryEffective project management is grounded in proven methodologies and supported by robust tools. Familiarity with these can greatly improve the success rate of projects.
- Delivering early and frequent value to customersPopular methodologies
- Prioritisation techniques for backlogs and feature setsWaterfall
- Balancing scope, time, cost, and quality in agile projects: A linear and sequential approach where each phase must be completed before the next begins. Ideal for projects with well-defined requirements and minimal expected changes.
Stakeholder engagement and team performanceAgile
- Identifying and analysing stakeholders: A flexible and iterative approach,
- Facilitating collaboration and feedback cyclesAgile
- Building high-performing, self-organising teams is suited for projects with evolving requirements. It promotes continuous improvement and customer collaboration.
Adaptive planning and estimationLean
- User stories, epics, and story mapping: Concentrates on maximising value while reducing waste and is popular in manufacturing and software development.
- Relative estimation and sizing techniquesScrum
- Release planning, forecasting, and responding to change: A subset of Agile,
Problem detection and resolutionScrum
- Visual management and information radiatorsutilises short, time-boxed iterations known as sprints. Effective for complex projects that need frequent reassessment.
- Managing risks, issues, and dependenciesSix Sigma
- Escalation paths and resolving impediments quickly: A data-driven approach aimed at eliminating defects and reducing variability. Commonly used in quality improvement projects.
Continuous improvement and organisational readinessEssential project management tools
- Retrospectives and process improvement techniquesProject management software
- Using metrics to guide decisions and improvements:
- Supporting agile adoption across the organisationTools




