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Instructor-led[email protected] +44 (0)207 148 5985 Courses PROJECT MANAGEMENT PRINCE2 ®Self-pacedFoundation Learn the fundamentals of the PRINCE2 method. Practitioner Includes Foundation & Practitioner combined option. Association for Project Management (APM)

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Gain a solid introduction to PRINCE2 with the Foundation exam included across online, classroom, and self-paced formats.Start your APM project management career.

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Overview

Everything you need to know about what you’ll gain and why learners choose this course.

What you will gain

  • Get exam-ready with mock tests and structured support

Access or a cause-and-effect diagram, is a fundamental tool in
Best forquality management
Learning experience. Named after its creator, Kaoru Ishikawa, this diagram helps in identifying root causes of a problem by organising potential causes into useful categories. The visual structure resembles a fish skeleton, with the problem statement at the ‘head’ and contributing factors branching off as ‘bones.’ This structured approach facilitates effective brainstorming sessions, enabling teams to explore a wide range of possible causes systematically.
Importance in problem-solving

Build confidence with practice tests and tutor support.

Gain an accredited qualificationSelf-paced

BCS Business Analysis Practice self-paced online
Earn an internationally recognised certification valued by employers.
£749 +vatPRINCE2 Foundation training courses- learning outcomes

CurriculumFishbone diagram variations and procedures

The PRINCE2 Foundation course covers all topics required by the official PRINCE2 7th edition syllabus.Variations of the fishbone diagram

  • PRINCE2 overviewFishbone diagrams come in several variations, each designed to suit specific analytical needs. These nuanced versions adapt the basic structure to address particular types of problems or sectors. For instance, some organisations may opt for a
  • PRINCE2 principlessimple fishbone diagram
  • People without predetermined categories. This approach allows teams to define categories that are most relevant to their context, promoting flexibility in analysis.
  • PRINCE2 practicesOther variations may incorporate additional layers of complexity. For example, a
  • PRINCE2 processescomplex fishbone diagram

Full curriculum details might include sub-categories or integrate quantitative data to enhance the depth of analysis. These variations are particularly useful in industries that require detailed scrutiny, such as engineering or pharmaceuticals. By tailoring the diagram to specific needs, teams can ensure a more precise and effective root cause analysis.

PRINCE2 overviewStep-by-step procedure for creating a fishbone diagram

  • Projects vs business as usualIdentifying the problem
  • Structure of PRINCE2The first step in creating a fishbone diagram is to clearly define the
  • Key concepts and terminologyproblem statement

PRINCE2 principles. This should be a concise description of the issue you are trying to address. A well-defined problem statement serves as the ‘head’ of the diagram and guides the entire analysis process.

  • Continued business justificationBrainstorming causes
  • Learn from experienceOnce the problem is defined, the next step is to
  • Defined roles, responsibilities, and relationshipsbrainstorm potential causes
  • Manage by stages. Encourage team collaboration to gather a wide range of possible factors. Use techniques such as mind mapping or group discussions to ensure all perspectives are considered. This comprehensive list of causes will form the ‘bones’ of your diagram.
  • Manage by exceptionCategorising causes

In the PRINCE2 processes

  • Starting up a projecthealthcare
  • Directing a project sector, fishbone diagrams are instrumental in enhancing patient safety and care quality. They allow healthcare professionals to identify factors contributing to medical errors or delays in treatment, leading to better patient outcomes.
  • Initiating a projectIn the
  • Controlling a stageservice
  • Managing product delivery industry, companies employ fishbone diagrams to improve customer satisfaction. By analysing complaints and service delivery processes, businesses can identify root causes of customer dissatisfaction and implement effective solutions. This results in enhanced service quality and customer loyalty.
  • Managing a stage boundaryCase studies showcasing success
  • Managing a stage boundarySeveral organisations have successfully employed fishbone diagrams to tackle complex challenges. A notable example is a
manufacturing company that faced frequent production line stoppages. By using a fishbone diagram, the team identified multiple contributing factors, including outdated machinery and insufficient staff training. Addressing these issues led to a significant reduction in downtime and increased productivity. In
healthcareRead more, a hospital used fishbone diagrams to analyse the root causes of high patient waiting times. The analysis revealed several factors, such as inefficient scheduling and understaffed departments. Implementing targeted solutions based on these findings resulted in reduced waiting times and improved patient satisfaction.
A Business analysis Certificate

dealing with high complaint rates used fishbone diagrams to investigate recurring issues. The analysis highlighted problems such as inadequate staff training and poor communication channeExam & certificationls. By addressing these root causes, the company successfully reduced complaints and improved overall service quality. These case studies demonstrate the effectiveness of fishbone diagrams in solving real-world problems across diverse sectors.

What to expect from the PRINCE2 Foundation exam and how we help you pass.Common challenges and solutions

  • FormatChallenges in using fishbone diagrams: Multiple choice (objective test)While fishbone diagrams are valuable tools, they are not without challenges. One typical obstacle is
  • Questionsincomplete cause identification
  • Fishbone diagrams make it easier to see all possible causes of a problem by sorting them into clear categories. This visual organisation helps teams spot patterns and connections.: Online

Your path to successHow can I use fishbone diagrams for personal problems?

Create categories relevant to your personal challenge, such as daily habits, environment, and relationships. Then list potential causes under each category to understand what’s affecting your situation. Learn What software tools can assist in creating fishbone diagrams? Microsoft Visio offers professional templates, while Lucidchart and Canva provide user-friendly online options with drag-and-drop features.
Build a solid understanding of PRINCE2 through structured lessons and guided support.How often should a fishbone diagram be revisited?
Review your diagram monthly, when new problems arise, or when you make major changes to your process or team.
Are there any limitations to using fishbone diagrams? Practice Fishbone diagrams work well for identifying causes but may not show how strongly each cause affects the problem. They also rely on your team’s knowledge to be effective. Infographic
Boost your confidence with sample questions, mock exams, and personalised feedback.Subscribe to our exclusive offers and promotions
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Reviews & success stories

I chose Knowledge Train for my PRINCE2 Foundation course after comparing several providers, and I’m very glad I did. The whole experience felt organised, professional, and supportive from start to finish. The live online sessions were engaging, not just someone reading slides. Our trainer used real-world examples to bring the PRINCE2 themes and processes to life, which made the terminology much easier to understand.

I particularly valued the way the course balanced theory with practical application. We discussed how PRINCE2 fits alongside agile ways of working, and how to tailor the method rather than apply it rigidly. The practice questions and mock exam were very close to the real thing, and the trainer took time to explain why each answer was right or wrong, which really built my confidence.

Emma L., Assistant Project Manager

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FAQsBusiness analyst certification: What it is and how to get certified

Does the PRINCE2 Foundation course include exam?

Simon Buehring 30 Apr 2026

Yes, Knowledge Train’s PRINCE2 Foundation courses include both the examDiscover the essentials of business analyst certification, from leading qualification types to preparation, costs, and career benefits. Start your path to professional recognition and new business analysis opportunities. and the PRINCE2 manual .

How long does the PRINCE2 Foundation training take?

  • Instructor-led PRINCE2 Foundation training: 2 daysYou want to become a business analyst?
  • Self-paced PRINCE2 Foundation online training: 20 hoursSimon Buehring

Is the PRINCE2 Foundation worth doing?19 Feb 2026

Discover different motivations for pursuing a career as a business analyst. Learn what drives BA professionals by reading more.

Yes, PRINCE2 Foundation is definitely worth doing.

The PRINCE2 Foundation certification can boost your CV and make you more attractive to potential employers because it demonstrates your commitment to and knowledge of project management .

This qualification can also lead to salary increasesDiscover CATWOE and transform your approach to problem-solving and career advancement opportunitiesSimon Buehring.19 Feb 2026

Is the PRINCE2 Foundation difficult?

Discover how CATWOE can transform your problem-solving approach. Learn its components and see real-world applications. Scroll down to enhance your decision-making skills.

No, a 98% exam pass rate with Knowledge Train shows that the PRINCE2 Foundation training and certification are not difficult if you put in the effort to study for the exam.

Students who already have some knowledge of project management generally find the PRINCE2 Foundation course straightforward. Even those with no prior experience usually pass with sufficient study and preparation.

We recommend adopting a structured study routine and using effective preparation techniques. This includes reviewing the PRINCE2 Foundation syllabus and course materials, and practising with Unlock your creative and organisational potential with mind mapsPRINCE2 Foundation sample exams .Simon Buehring

What do you learn on a PRINCE2 Foundation course?19 Feb 2026

Explore the potential of mind maps to enhance your creativity and organisational skills. Scroll down to learn practical tips and techniques that you can start using today.

A PRINCE2 Foundation course teaches you the core principles, practices, and processes of the PRINCE2 method.

You’ll gain knowledge of project management best practices and learn to use PRINCE2’s structured approach to manage projects effectively.Unlocking organisational potential with the POPIT model

By taking a PRINCE2 Foundation course, you will also become familiar with common project managementSimon Buehring and 19 Feb 2026PRINCE2 terminology , allowing you to participate more effectively on projects that use PRINCE2.Discover how the POPIT model can enhance organisational efficiency and effectiveness. Read on to find practical insights and strategies for successful implementation.

Still have questions? Contact us by phone on 0207 148 5985, via live chat, email, or by completing the form below.

How to find us

Knowledge Train
20 Old Bailey, London, EC4M 7AN,
England, United Kingdom.

Call +44 (0)207 148 5985How BCS Business Analysis qualifications can help your career

Opening hours

Monday to Friday – 09:00 to 17:15Simon Buehring

Get in touch19 Feb 2026

Learn how BCS Business Analysis qualifications can enhance your career. Align your skills with industry benchmarks by scrolling down.
What is a business analyst?
19 Feb 2026
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