Better Business Cases courses ®>ITIL v3 certification levels
Learn to build stronger business cases with APMG-accredited Better Business Cases Foundation and Practitioner courses, delivered online with exams included. is a registered mark of the DevOps Institute. “PMI”, “PMBOK Always active li>To gain ITIL v3 certification requires you to pass examinations at the following levels:
Continual Service Improvement (CSI).
Service Capability modules (worth 4 credit points each):
Operational Support and Analysis (OSA);
Planning, Protection and Optimization (PPO);Release, Control and Validation (RCV);Service Offerings and Agreements (SOA).
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< or Always active 5 reasons to study ITIL Foundation onlineli>
< Instructor-led li>
< Discover why studying ITIL Foundation online is efficient and effective. Read this article for insights on online learning advantages.span>Senior responsible owners< Self-paced online Cyber Security Awareness in Organisationsspan>Change programme managers
>- Study when it suits your schedule >Simon Buehring
- Interactive content and activitiesPreferencesli>19 Feb 2026
- Revisit key topics as needed span>Operational line managers.
Corporate / team training
- Focus on your approval processesThe technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.21 Sep - 23 Sep
- Ideal for finance and project teams
- Aligns training with governance Change Management Foundation course (Online)ITIL certification path
Enrol on a Better Business Cases course
Choose your preferred delivery format and course option below. All options include accredited training and the official exam.Statistics
Why choose Knowledge Train? APMG-accredited provider <
Our Better Business Cases courses are accredited by APMG and aligned with the official guidance.< Practical investment focus
We concentrate on how to apply the Five Case Model to real projects and programmes.< Free resit options<
Selected courses include a free exam resit, offering extra reassurance when you book. Experience with public and private sector<
< Trainers bring experience from both government and commercial environments. Flexible learning formats
Choose live online classes, self-paced study, or tailored in-house workshops.< Trusted by decision-makers
Our training is used by organisations that need stronger, evidence-based business cases.span>Transformation managersBetter Business Cases courses frequently asked questions (FAQs) >Is Knowledge Train accredited for Better Business Cases training? > Preferences<li> <
span>Senior responsible ownersYes. Knowledge Train is an accredited training organisation for Better Business Cases.
Why choose Knowledge Train over other course providers? < <
Knowledge Train only hires the most experienced professionals and certified Better Business Cases trainers to help deliver our Better Business Cases training. Our instructor-led Better Business Cases training courses are taught by the best trainers in the UK. Each is a training expert with years of experience working in business cases. They help us deliver a high quality of Better Business Cases training you won’t find elsewhere! If you’d like to sit in on an instructor-led virtual Better Business Cases course and learn how we run our virtual training courses, give our team a call at +44 (0)207 148 5985, and we’ll find you a place on our next available Better Business Cases course.
The technical storage or access that is used exclusively for statistical purposes.
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. courses are best suited to:<
- Senior Responsible Owners (SROs), programme directors and others responsible for delivering programmes and projects.
- Project managers, project team members and specialist advisers delivering a business case for investment.< span>Aspiring or current managers of organisational change, transition, or transformation
< li>< span>Change project managers< of sitting your exam.The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.li>
Transformation managers
Senior responsible owners <, you will gain digital access to the following HM Treasury guidance: li>Business change managers
< li>Change programme managers
< {title}span>Operational line managers."},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apmg-change-management-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner"}}, your instructor may set aside time during training hours within which to take the exams. However, you are not obligated to sit your Better Business Cases exams at this time and can book your exams whenever it is most convenient for you.
Do I receive any support to help me pass my Better Business Cases exams?
07 Dec - 09 DecAs a student of an instructor-led Better Business Cases courseChange Management Foundation course (Online), you’ll receive sample exams that match the style, form, and content of questions you will be asked in your Better Business Cases examinations.
- Better Business Cases Foundation course £1,599 – you will receive 2 sample papers.
- Better Business Cases Practitioner courseEnrol now – you will receive 1 sample paper.
Students of our instructor-led Better Business Cases courses are also able to watch video recordings of earlier training sessions for later review.
Do Better Business Cases courses have homework?
{"@context":"http://schema.org","@type":"EducationEvent","name":"Change Management Foundation course","startDate":"2026-12-07","endDate":"2026-12-09","description":"Change Management Foundation course","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-foundation","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":" <, our trainers will assign you homework. Typically, you can expect to be required to complete 2 hours of homework at the end of each day.span>Anyone interested in understanding the basic principles of achieving successful organisational change, transition, or transformation
Team members involved in organisational change, transition, or transformation projects
"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-foundation"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apmg-change-management-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-foundation","price":"","priceCurrency":"","availability":"http://schema.org
APMG-accredited provider <
Practical investment focus
Free resit options<
Experience with public and private sector<
< Flexible learning formats
Trusted by decision-makers
span>Transformation managersBetter Business Cases courses frequently asked questions (FAQs) >Is Knowledge Train accredited for Better Business Cases training? > Preferences<li> <
span>Senior responsible ownersYes. Knowledge Train is an accredited training organisation for Better Business Cases.
Why choose Knowledge Train over other course providers? < <
Knowledge Train only hires the most experienced professionals and certified Better Business Cases trainers to help deliver our Better Business Cases training. Our instructor-led Better Business Cases training courses are taught by the best trainers in the UK. Each is a training expert with years of experience working in business cases. They help us deliver a high quality of Better Business Cases training you won’t find elsewhere! If you’d like to sit in on an instructor-led virtual Better Business Cases course and learn how we run our virtual training courses, give our team a call at +44 (0)207 148 5985, and we’ll find you a place on our next available Better Business Cases course.
The technical storage or access that is used exclusively for statistical purposes.
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. courses are best suited to:<
- Senior Responsible Owners (SROs), programme directors and others responsible for delivering programmes and projects.
- Project managers, project team members and specialist advisers delivering a business case for investment.< span>Aspiring or current managers of organisational change, transition, or transformation
< li>< span>Change project managers< of sitting your exam.The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.li>
Transformation managers
Senior responsible owners <, you will gain digital access to the following HM Treasury guidance: li>Business change managers
< li>Change programme managers
< {title}span>Operational line managers."},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apmg-change-management-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner"}}, your instructor may set aside time during training hours within which to take the exams. However, you are not obligated to sit your Better Business Cases exams at this time and can book your exams whenever it is most convenient for you.
Do I receive any support to help me pass my Better Business Cases exams?
07 Dec - 09 DecAs a student of an instructor-led Better Business Cases courseChange Management Foundation course (Online), you’ll receive sample exams that match the style, form, and content of questions you will be asked in your Better Business Cases examinations.
- Better Business Cases Foundation course £1,599 – you will receive 2 sample papers.
- Better Business Cases Practitioner courseEnrol now – you will receive 1 sample paper.
Students of our instructor-led Better Business Cases courses are also able to watch video recordings of earlier training sessions for later review.
Do Better Business Cases courses have homework?
{"@context":"http://schema.org","@type":"EducationEvent","name":"Change Management Foundation course","startDate":"2026-12-07","endDate":"2026-12-09","description":"Change Management Foundation course","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-foundation","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":" <, our trainers will assign you homework. Typically, you can expect to be required to complete 2 hours of homework at the end of each day.span>Anyone interested in understanding the basic principles of achieving successful organisational change, transition, or transformation
>Is Knowledge Train accredited for Better Business Cases training? > Preferences<li> <
span>Senior responsible ownersYes. Knowledge Train is an accredited training organisation for Better Business Cases.
Why choose Knowledge Train over other course providers? < <
Knowledge Train only hires the most experienced professionals and certified Better Business Cases trainers to help deliver our Better Business Cases training. Our instructor-led Better Business Cases training courses are taught by the best trainers in the UK. Each is a training expert with years of experience working in business cases. They help us deliver a high quality of Better Business Cases training you won’t find elsewhere! If you’d like to sit in on an instructor-led virtual Better Business Cases course and learn how we run our virtual training courses, give our team a call at +44 (0)207 148 5985, and we’ll find you a place on our next available Better Business Cases course.
The technical storage or access that is used exclusively for statistical purposes.
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.courses are best suited to:<
- Senior Responsible Owners (SROs), programme directors and others responsible for delivering programmes and projects.
- Project managers, project team members and specialist advisers delivering a business case for investment.< span>Aspiring or current managers of organisational change, transition, or transformation
< of sitting your exam.The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.li>
Transformation managers
"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apmg-change-management-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner"}}, your instructor may set aside time during training hours within which to take the exams. However, you are not obligated to sit your Better Business Cases exams at this time and can book your exams whenever it is most convenient for you.
Do I receive any support to help me pass my Better Business Cases exams?
07 Dec - 09 DecAs a student of an instructor-led Better Business Cases courseChange Management Foundation course (Online), you’ll receive sample exams that match the style, form, and content of questions you will be asked in your Better Business Cases examinations.
- Better Business Cases Foundation course £1,599 – you will receive 2 sample papers.
- Better Business Cases Practitioner courseEnrol now – you will receive 1 sample paper.
Students of our instructor-led Better Business Cases courses are also able to watch video recordings of earlier training sessions for later review.


