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Is this change management qualification right for me?

I'm a project manager - do I need change management? Many project managers benefit from change management skills because successful delivery often depends on stakeholder buy-in and adoption. Change management helps you plan the people side of change alongside the delivery plan.Can I take this qualification without prior change experience?

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Key takeawaysA business case helps decision-makers judge whether an investment is worth the time, money and risk.
State the reason for the activity and ensure it aligns with organisational strategy.Compare realistic options, including doing nothing, and clearly justify the preferred choice.
Separate project costs and timescales from ongoing operational costs and benefit realisation timescales.Define benefits in measurable terms and distinguish outcomes from benefits so performance can be tracked.

Include known dis-benefits and major risks, plus mitigations, to avoid one-sided decisions.Use an investment appraisal, such as net benefits and break-even timing, to test viability.

Contents

Contents
Introduction
What is a business case?

Business case examples

BenefitsThe expected benefits of reduced overheads are clearly stated. Benefits should be measurable and quantifiable. That means that the benefits can be measured later. But what about the reduced errors, rescheduled appointments and customer contract cancellations? Aren’t they benefits?Well, these are in fact something else – they’re called outcomes. Outcomes are the results of the changes which come about by using the new handheld devices. The ways you measure the improvements resulting from these outcomes are known as benefits.

Just as we saw in the previous example, the business case contains 2 timescales – the project timescales (i.e. the time it will take to complete the project) and the benefits realization timescales (i.e. the time over which benefits are expected to be realized).Costs

RisksOne major risk has been identified in this example, but on your project, there could be many risks.Investment appraisalThe final section is the investment appraisal. The investment technique used in this example is called net benefits. As you can see from the table, the project and operational costs are recorded for each year of the investment.