3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.Improved role of value streams and stakeholder experience.
Specialist: DSV Core principles of ITIL 4
3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.Focus on value
Specialist: CDS Start where you are
3-day ITIL Specialist: Create, Deliver and Support (CDS) course.Progress iteratively with feedback
IT Learning Library (ITLL)™Collaborate and promote visibility Learn from trainers who have managed real projects in a variety of sectors.
BUSINESS LEARNING LIBRARY (BLL)™ Short and accessibleThink and work holistically
Agile Learning Library (ALL)™ Keep it simple and practicalBusiness Analysis Learning Library (BALL)™ One and two-day formats make it easy to fit training around busy schedules.Optimise and automate
Compliance Learning Library (CLL)™ Ideal starting pointCore processes and practicesIT Learning Library (ITLL)™ ITIL outlines essential





