(often a senior stakeholder) is accountable for the case, ensuring it aligns with strategy and that benefits are owned.
ReviewersManage Consent: finance teams validate costs and investment appraisal; risk and compliance functions challenge
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and controls; procurement validates supplier assumptions.Approvers
: a steering group, investment committee, portfolio board, or senior leadership approves the recommended option and budget.
Clear stakeholder roles reduce rework and ensure that assumptions, constraints, and delivery responsibilities are agreed early.Key components of a business caseFunctional
A well-structured business case is easy to scan and trace from problem to recommendation. Most high-performing cases include the following components:
Problem or opportunity: what is happening now, why it matters, and what will happen if nothing changes (the baseline).
Objectives
: what success looks like, including measurable targets and timeframes.FunctionalScope and constraints
: what is included and excluded, plus constraints such as time, budget, technical limitations, and regulatory requirements. Always active
Stakeholders: who is affected, who must contribute, and who will own benefits.
: one-off and ongoing costs (capital and operational), including training, support, and change management.
payback period
.Risks: key risks, mitigations, and residual risk.





