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A £1,399 Learn the fundamentals of the P3O project management office. fishbone diagramAPM COURSESPractitioner £1,699, also known as an Select your preferred training course below:Includes Foundation & Practitioner combined option.

Ishikawa diagram Workshops Enrol now or a cause-and-effect diagram, is a fundamental tool in AGILE PROJECT MANAGEMENT COURSESIntroduction to Project Management quality managementSelect your preferred training course below:1-day workshop to learn the basics of project management. . Named after its creator, Kaoru Ishikawa, this diagram helps in identifying root causes of a problem by organising potential causes into useful categories. The visual structure resembles a fish skeleton, with the problem statement at the ‘head’ and contributing factors branching off as ‘bones.’ This structured approach facilitates effective brainstorming sessions, enabling teams to explore a wide range of possible causes systematically. Project Management Essentials Importance in problem-solvingPRINCE2 AGILE COURSES2-day workshop to learn how to manage projects without getting certified.

Fishbone diagrams are vital in quality management and continuous improvement efforts across numerous industries. They are one of the Seven Basic Quality Tools, essential for identifying and resolving issues efficiently. The diagrams help teams develop specific solutions and are particularly valuable inSelect your preferred training course below:Writing Business Cases use them to improve patient care by analysing procedural issues ARTIFICIAL INTELLIGENCE (AI)

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use them to enhance customer satisfaction by resolving service concerns.Select your preferred training course below:Foundation 03 Aug - 05 AugIn essence, fishbone diagrams not only aid in identifying the root causes of problems but also promote a culture of systematic analysis and continuous improvement. By applying this method, organisations can ensure that they address issues comprehensively, leading to more effective and lasting solutions. Learn the fundamentals of artificial intellegence.

Understanding fishbone diagram componentsWORKSHOPSAI Project Governance Framework (AIPGF) BCS Modelling Business Processes course (Online)Basic structure of a fishbone diagramSelect your preferred workshop below:Foundation

A Learn the fundamentals of the governance framework. £1,399fishbone diagramAGILE QUALIFICATIONSPractitioner is a visual tool that helps teams identify and categorise the root causes of a problem. The diagram resembles the skeleton of a fish, making it intuitive and straightforward to use. At the ‘head’ of the diagram, you place the Select your preferred qualification.Includes Foundation & Practitioner combined option. £1,699problem statement Workshops

– the issue that needs addressing. This serves as the focal point of the analysis.AGILE PROJECT MANAGEMENT COURSESAI in Project Management Enrol nowBranching off from the spine are the ‘bones,’ which represent potential Select your preferred training course below:Learn how to use AI tools in everyday project work. causes AGILE of the problem. These are organised into various categories, allowing teams to explore different angles of the issue systematically. Each ‘bone’ signifies a distinct cause or factor, and further branching can detail sub-causes. This structured layout not only clarifies complex problems but also encourages comprehensive brainstorming and analysis.PRINCE2 AGILE COURSESAgilePM Categories in fishbone diagramsSelect your preferred training course below:®

Standard categories – Agile Project Management and engineering contexts. These categories help ensure a comprehensive analysis by covering different aspects of the problem. Commonly used categories include:AGILE BUSINESS ANALYSIS COURSESIncludes Foundation & Practitioner combined option.

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: Processes or procedures that might contribute to the issue ® 07 Sep - 09 SepMaterialsBUSINESS ANALYSIS QUALIFICATIONS Agile

: Raw materials or components involved in the processSelect your preferred qualification.Foundation BCS Foundation Certificate in Business Analysis course (Online)Machines Learn the fundamentals of the PRINCE2 Agile method.

: Equipment or tools used, which might have faults or limitationsBCS BUSINESS ANALYSIS COURSESPractitioner £1,299ManpowerSelect your preferred training course below:Includes Foundation & Practitioner combined option. : Human factors, such as skills, training, or motivationScrum £1,599MeasurementsScrum Essentials AGILE BUSINESS ANALYSIS COURSES

: Data or metrics that might be inaccurate or misleadingSelf-paced training course to learn the essentials of Scrum.Select your preferred training course below: Enrol nowEnvironmentScrum Master : External conditions or settings that could affect outcomes.Choose Scrum Alliance or Scrum.org Scrum Master training courses.CHANGE MANAGEMENT QUALIFICATIONS These categories offer teams a structured approach to explore potential causes.Scrum Product Owner Select your preferred qualification. Custom categoriesChoose Scrum Alliance or Scrum.org Product Owner training courses.

While standard categories are useful, organisations often benefit from tailoring categories to their specific needs or industries. Custom categories allow teams to focus on the unique aspects of their problem domain. For instance, a software development team might include categories like AgileBAAPMG CHANGE MANAGEMENT COURSES . Meanwhile, a retail business might focus on Learn the fundamentals of Agile Business Analysis.Select your preferred qualification.

customer feedbackPractitioner

or 4-day course including Foundation.MSP COURSES 14 Sep - 16 Sepsupply chainLean Six SigmaSelect your preferred training course below:

.Yellow Belt BCS Business Analysis Practice course (Online)The flexibility to customise categories ensures that the fishbone diagram remains relevant and effective for any given context. By adapting the diagram to suit their specific needs, organisations can enhance the accuracy and usefulness of their analysis, leading to more targeted and effective solutions.Self-paced training course to gain LSS Yellow Belt.PMI COURSES

Enhance your skills with our expert-led coursesPMISelect your preferred training course below: ® PMI-ACP PMI COURSESSelf-paced course to prepare you for the exam (exam not included).Select your preferred training course below:

Kanban Estimating for Agile FoundationPRINCE2 COURSESAgile Learning Library (ALL)™Select your preferred training course below:BUSINESS ANALYSIS BCS Business AnalysisAPM COURSES

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Business Analysis International Diploma BUSINESS CASE COURSESAll 4 courses bundled into this Diploma certification package.Select your preferred training course below:

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Learn the fundamentals of Agile Business Analysis.AGILE PROJECT MANAGEMENT COURSESPractitioner Select your preferred training course below:4-day course including Foundation. PMIPRINCE2 AGILE COURSES®Select your preferred training course below:

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Practitioner Select your self-paced training course topic.Includes Foundation & Practitioner combined option. APMG CHANGE MANAGEMENT COURSESanalyse and prioritise the causesITILSelect your preferred training course below: . Evaluate each potential cause in terms of its impact on the problem. Use techniques such as voting or ranking to identify the most critical causes for further investigation. Focusing on these key factors will help in developing targeted and effective solutions.®

Practical applications and case studiesFoundation PROGRAMME MANAGEMENT COURSES, these diagrams help pinpoint inefficiencies in production processes, leading to improved efficiency and reduced waste. By systematically analysing potential causes, manufacturers can address issues such as equipment malfunctions or material defects.Select your preferred training course below:

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FunctionalPlan effective communication and engagementLearn the fundamentals of the P3O project management office.

Support transition and embed new behavioursPractitioner Improve adoption and benefits realisation from change initiativesIncludes Foundation & Practitioner combined option.Where to startWorkshops

If you’re new to change management, Foundation is the usual starting point. Practitioner focuses on applying change approaches in realistic workplace scenarios.Introduction to Project Management 1-day workshop to learn the basics of project management.

View Change Management coursesProject Management Essentials

Why choose Knowledge Train?2-day workshop to learn how to manage projects without getting certified.

Whether you’re leading change, supporting delivery, or building organisational capability, we make it easy to learn with confidence.Writing Business Cases

Recognised change management routeHalf-day workshop to learn to write robust business cases.

AI in Project Management

Learn a structured approach to managing the people side of change.Learn how to use AI tools in everyday project work.

Expert trainers, practical learningARTIFICIAL INTELLIGENCE (AI)

BCS AI

Foundation

Learn the fundamentals of artificial intellegence.

AI Project Governance Framework (AIPGF)

Foundation

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Includes Foundation & Practitioner combined option.

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Run private training for your team, aligned to your change context and goals.®

– Agile Project Management

Trusted by professionals atFoundation Learn the key principles of Agile Project Management. Practitioner

Includes Foundation & Practitioner combined option. PRINCE2 ®

AgileFAQsFoundation Is this change management qualification right for me?

Learn the fundamentals of the PRINCE2 Agile method.

Practitioner

Includes Foundation & Practitioner combined option.If you’re involved in leading, delivering or supporting organisational change, this qualification can be a strong fit. It focuses on the people side of change – engagement, communication, adoption and sustaining new ways of working.

ScrumI'm a project manager - do I need change management?Scrum Essentials

Self-paced training course to learn the essentials of Scrum.

Scrum Master Many project managers benefit from change management skills because successful delivery often depends on stakeholder buy-in and adoption. Change management helps you plan the people side of change alongside the delivery plan.

Choose Scrum Alliance or Scrum.org Scrum Master training courses.Can I take this qualification without prior change experience?

Scrum Product Owner Choose Scrum Alliance or Scrum.org Product Owner training courses.

AgileBAYes. Many learners start at Foundation level to build a structured understanding of how change affects people and what helps change succeed. You can then apply the techniques to real initiatives as you gain experience.

Where should I start - Foundation or Practitioner?

Foundation is the usual starting point if you’re new to the qualification. Practitioner is designed for applying change approaches in realistic scenarios and is typically taken after Foundation.

Do I need any prerequisites?

Entry requirements depend on the specific course and level. Check the course options page for the exact prerequisites and recommendations.Do you offer change management training for teams?

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