Lean Six Sigma Yellow Belt online course

Full curriculum details

World class performance

• Philosophy and history of continuous improvement and quality management.
• Competitive strategies such as Operational Excellence, Customer Intimacy and Product Leadership.
• Foundations and principles of Lean and Six Sigma and how they relate.

Process improvement deployment

• How organisational culture influences Lean Six Sigma success.
• Top-down and bottom-up approaches to change and improvement.
• The role of leadership in coaching, supporting and sustaining change.

Project management for improvement

• Team formation, roles and responsibilities across the Belt levels.
• Process improvement roadmaps, including PDCA, DMAIC and 8D.
• Voice of the Customer, project charters and clear problem statements.

Creating a solid foundation (Level I)

• Workplace organisation and 5S as a basis for improvement.
• Standardised work and reliable equipment to stabilise performance.
• Visual management and basic metrics to monitor processes.

Creating a continuous improvement culture (Level II)

• Kaizen events and team-based improvement activities.
• Brainstorming and structured problem-solving techniques.
• Basic quality tools such as check sheets, Pareto and cause-and-effect diagrams.

Creating stable and efficient processes (Level III)

• Analysing process flow, bottlenecks, waste and lead times.
• Using DMAIC thinking to stabilise and streamline workflows.
• Improving productivity, predictability and responsiveness.

Creating capable processes (Level IV)

• Purpose of performance measurement systems and basic statistics.
• Collecting and interpreting data to understand variation in processes.
• Linking capability improvement to customer requirements and targets.