Gain ITIL Foundation certification in the comfort of your own home

Information Technology Infrastructure Library (ITIL) is the world’s most popular IT service management framework. Organizations in all industries use ITIL to grow and meet their business goals. ITIL Foundation certification is the entry level ITIL qualification. Gaining ITIL Foundation will get you started on your ITIL journey. Ideal for anyone requiring an insight into the ITIL framework.

Course summary

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  • Fully accredited ITIL Foundation online training (6 months’ access)
  • Interactive online course with downloadable resources
  • ITIL Foundation exam simulators
  • Official online ITIL Foundation exam and certificate
  • Full support from an approved subject matter expert

This course at a glance

  • Access: 6 months
  • Study time required: 16 hours
  • Pre-requisite: none
  • Exam: included
  • Pass rate: 91%
  • Accredited: yes

Course details

ITIL is the world’s leading IT service management framework. It is used by organizations in every sector and industry when they want to use IT services to maximise business growth or change.

ITIL Foundation training is essential for anyone wanting a basic understanding of the ITIL framework. This online ITIL Foundation course will equip you with knowledge of ITIL and prepare you to take the ITIL Foundation exam. Successfully gaining ITIL Foundation certification also means you can progress onto more advanced ITIL certificates.

Online training is flexible and ideal for busy people. It can also be completed anywhere in the world, as long as you have internet access. The included ITIL Foundation exam is an online exam and can also be taken anywhere worldwide.

This e-Learning course is delivered by Good e-Learning, and accredited by PEOPLECERT

Why this qualification?

ITIL Foundation certification is suitable for individuals from all industries and sectors requiring a basic overview of the ITIL framework, especially aspiring or current IT services personnel.

As ITIL Foundation is the entry level ITIL qualification, it is also essential for anyone wishing to complete the higher ITIL examinations and progress their career or knowledge further.

This interactive online course has been designed to give you a thorough understanding of the ITIL framework. By the end of the course, you will be equipped with enough knowledge to pass the ITIL Foundation exam.

Who is this for?

Our delegates come from all walks of life and work in all industries and in organizations ranging from 1 to over 100,000 employees. Our courses have helped all these individuals further their careers and skills in project management.

If your career goals differ from the ones listed below, please feel free to discuss your goals with our specialist advisors on 0207 148 5985. They can advise you on choosing a course which best suits your career.

I need to learn about ITIL for my current role

This is a common goal amongst students on this training. Perhaps your current organization wants to adopt the ITIL framework and you need to be prepared. Maybe you have landed yourself a new role where ITIL is already in use. If this sounds like you, then this course is perfectly suited to your needs.

I need training for my IT services staff

If you are the person responsible for organizing training in your organization, choose this course for your IT services team. This course will equip your team with a basic understanding of the ITIL methodology, which is world renowned for boosting the performance of IT service delivery.

I need a qualification to enhance my CV

ITIL Foundation is an accredited IT service management qualification. If you want to develop your current career or start a new role, then having this qualification will certainly enhance your CV. As it is an entry level qualification, you can also progress onto higher certificates, such as ITIL Practitioner.

I want to retrain for a new career in IT services

Well, this course is a good starting place. The ITIL Foundation qualification will equip you with the basic knowledge and skills you need for implementing ITIL within the workplace. However, employers will also prefer candidates to have some experience gained in the IT services sector.

Course and exam structure

This course consists of 7 self-paced interactive video modules which cover the full ITIL Foundation syllabus. After completing all modules, you can use the ITIL Foundation exam simulators to prepare for your online examination.

The ITIL Foundation exam is a 1 hour multiple choice exam containing 40 questions. It is a closed book exam and you must score a minimum of 26 correct answers to pass.