Develop user role analysis skills with this focused course

Details

Learning outcomes

• Understand what user role analysis is and why it matters in projects.
• Identify key parts: role inventories, definitions, relationships, and how they evolve.
• Apply a step-by-step process to conduct user role analysis from start to finish.
• Evaluate the pros and cons of user role analysis in business projects.
• Use practical tools like interviews, surveys, and workshops for stakeholder insights.
• Apply best practices to keep role analysis current and effective over time.

Curriculum

• Introduction: what user role analysis is, how it developed, and its use in business analysis.
• Key parts: understanding role inventories, definitions, hierarchies, and how to identify and categorise stakeholders.
• User needs and requirements: assess needs, manage expectations, resolve conflicts, and link roles to business demands.
• Implementation: follow clear steps to complete user role analysis and use tools like interviews, surveys, and workshops.
• Challenges: weigh benefits and drawbacks, and deal with hurdles like time limits and information overload.
• Continuous improvement: keep your role analysis current through updates, feedback, and regular reviews.

Benefits

Why choose the Business Learning Library™

Build your expertise with courses designed for business analysts, HR, team leaders, managers, and organisational development professionals. Stay ahead in your field with practical, self-paced courses that fit your schedule.

• Learn skills you can use straight away to solve real business challenges.
• Earn digital badges to show your achievements and strengthen your CV.
• Stay adaptable and improve your decision-making with proven business analysis tools.
• Grow your confidence in workforce planning and team management.
• Get fresh insights whether you’re new to business analysis or developing your expertise.

Certificate

Get recognised for your achievement

Complete this course and earn a digital certificate through Accredible. Share your certificate online, add it to your CV, and show your expertise with a trusted, verifiable credential.