PRINCE2® Foundation weekend training course (London)

General

Is Knowledge Train related to other companies with similar names?

No. We have no partner or subsidiary companies. However, we have noticed since we started in 2005 that other companies have tried to copy us by taking part of our name. That’s why you’ll see other companies with the word ‘Knowledge’ in the name. Always better to go with the original though rather than with cheap copies! Read our story here.

Do you have a good reputation?

Since 2005 we have established a reputation for the highest standards in the industry. Don’t just believe what we tell you though – trust what our students say. Our Google reviews by our former students are the best of any PRINCE2 training provider in the UK. That’s proof of our commitment to provide unrivalled service and quality to all our customers.

What about your trainers?

Our instructors have both a combination of real-world experience of the subject and experience of delivering PRINCE2 courses over many years. Trainers with poor student feedback do not stay working for us. Find out more about our trainers here.

Where is the venue?

Our PRINCE2 weekend Foundation courses take place at 14 Charterhouse Square, London, EC1M 6AX. Read more about our venues here.

I use a wheelchair. Can I get access to the venue?

At our London venue, we’re sorry but no wheelchair access is provided.

Can you deliver PRINCE2 training at my company's premises?

Yes. PRINCE2 Foundation training is available as in-house training. Please contact us for a quote here.

Does your training offer value for money?

Yes. Our PRINCE2 weekend Foundation training prices are competitive, all-inclusive and contain no hidden costs. Because we offer a high-quality training experience, you are far more likely to pass with us than with our cheaper competitors. If you are shopping around and want to compare training providers, make sure you keep these questions in mind.

Payment & refunds

Do you offer discounts for group bookings?

Yes. Please contact us to discuss your requirements with our customer service staff.

Do you charge VAT?

We charge VAT at the standard rate of 20%. If you’re an individual paying yourself, you will have to pay the VAT, even if you live outside the UK. In some rare cases your organisation might be exempt from paying VAT. In such a situation, we normally need a certificate to prove VAT exemption.

Can I change my course dates if something comes up?

You can change your course date up to 2 weeks before the course starts subject to an amendment fee of £125 + VAT. Changes cannot be made to the booking within 2 weeks of the course start date. We are very customer centric and always try to work with customers to achieve an outcome that works for everyone. Please see our full terms and conditions for more details.

Are your courses refundable?

Bookings may be cancelled if written notice is received at least 4 weeks prior to the start-date of the course. In such cases a fee of £75 + VAT will be charged. If a cancellation notice is received between 4 and 2 weeks prior to the start of the course, there will be a penalty charge of 50% of the fee for that course. If notice is received less than 2 weeks before the start of the course, then no part of the course fee will be refunded. Please see our full terms and conditions for more details.

How long does my booking confirmation take?

Bookings placed by 5pm on a working day are always processed same day. If we haven’t received payment for a booking, an invoice will be emailed to you. If we have received payment for your PRINCE2 weekend Foundation course booking, joining instructions will be emailed to you.

Bookings placed outside business hours will be processed in the morning of the next working day following the same procedure above.

Are there any additional costs?

No. Everything is included in the price. This includes your tuition, course materials, sample exams, pre-course study, PRINCE2 Foundation exam fees, official PRINCE2 manual and certification. You also have unlimited tea, coffee, water and biscuits and free Wi-Fi.